Find Top-Rated Philadelphia Clock Repair Shops
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Clock Repair reviews in Philadelphia
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Someone came and picked up my clock in Philadelphia on April 17 of this year. They still have not completed the repairs to the clock seven months later, and every time I call they say it will be another few weeks. Last time I called (3 weeks ago) a guy said all he had to do was a hand on the clock face and then run it for a couple of weeks and it would be all set to go. I called today and he STILL HAS NOT EVEN PUT THE HAND ON THE CLOCK. I asked when it will be done and he said it will be done when it is done, and then he basically told me to buzz off, he was busy, and hung up on me. Their turnaround time is quoted as 12-18 weeks. Well, its been 30 WEEKS now and they still cannot tell me when the clock will be done. .I'm going in next week to pick up the clock myself whatever condition it is in and take it somewhere else.- Stephen M.
Mr. Provider name locked. came when promised and repaired clock so the hands no longer "fall out" of time. Mr. Provider name locked. came from about 40 minutes away to our location for a very reasonable price. The repair did not take much time (apparently the hands are reversed from their normal orientation front to back) but he figured it out. We did not want to play with a clock that is from the 1790s.- Robert D.
I got my grandparent's old cuckoo clock from my sister-- it had been in an open box in an attic and was full of dust and just a mess.
They repaired the clock and it looks and works great-- really pleased with the repair!
There were two issues: it took a long time for the repair, and the owner was not customer focused.
The time wasn't really an issue for us since we were fine waiting, but it would have been nice to know how long it was going to take. they didn't give us a timeline, just said they would call when it was done, and it took about two months. So, if we were repairing a clock for a gift, then that would have been a real drag. When we picked up the clock, the owner was on the phone with another customer and badmouthed about them to us. I'm sure it's possible the other customer could have been a legitimate jerk, but it didn't seem very professional to express that to another customer. Also, we had asked him to add a missing Provider name locked. tack on the decorative piece on top of the clock. when my husband noticed it was missing and asked about it, he just handed my husband the tack to take home. We attached the tack later on no problem, but we're both pretty handy and another customer might have not been as comfortable with that. We just thought that was kind of rude for how long we had waited for the clock and because we had asked him to fix that part as part of the repair. Still, I'd much rather have a little gruffness and a great clock repair then be treated like a queen and have bad quality work. So, still confidently recommended.
- ALICE G.