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Chimney Repair reviews in Philadelphia

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  • I had a recommendation from a family friend for Provider name locked. and Masonry.  I needed stone pointing done on a retaining wall and stone porch.  As soon as I contacted them for a quote, they were very responsive and actually made an appointment to look over the work with me and talk it through. I got a quote from another mason for the same job and they did not meet with me before providing the quotation.
    After I received both cost estimates from the two contractors I contacted, I decided to use Provider name locked. because of the recommendation I had received and because I believed they knew the job better since I had talked it over with their estimator.  I called up and scheduled the work over the phone, which was about a month out on their schedule.  This is the one thing I would do differently in the future. I should have mailed back a signed copy of the estimate as there was a line item on the cost estimate that I opted not to proceed with.  I verbally mentioned this over the phone, but I think overall for the communication, things would have worked out more smoothly if I had sent it in writing.
    Before the work started, they dropped off a sample board so I could choose what color mortar I thought best matched the existing so I wouldn't end up with bright contrasting mortar of the new work next to the old.
    The workers did a really nice job. I was impressed right away with how good the work looked.  I did have a dispute about some of the work performed, but it was resolved well with Mr. Provider name locked. and I am happy with the entire experience I had with Provider name locked. and Masonry.  They conducted themselves very professionally.  Mr. Provider name locked. was extremely fair with the resolution to the issue.  The issue had nothing to do with the quality of the work and is related more to communication than anything else.  I would certainly use Provider name locked. again and recommend him to family and friends.
    - Kristen G.
  • These guys are terrific.  Ultra professional: if they say they will call, they call. If they say they will show up at a certain time, they phone ahead and do. They had to knock a hole in the wall in the living room, and they made the hole as small as possible and the repair will cause me almost no trouble to patch.. Overall, they did a beautiful job: gleaming pipe and very careful grouting. The guys are fun to deal with, and Provider name locked. is a real trip.  They showed up at 9 am as promised, and were finished three hours later.
    - JET F.
  • We never got a Provider name locked. to meet them because they never showed up for the estimate and didn't return our calls after the first time we made the appointment. Really disappointed because this set us back a full week in our repair schedule.
    - Michelle D.
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Chimney Repair Services in Philadelphia

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