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Carpet Installation reviews in Philadelphia

Real People ~ Real Reviews ~ Real Results

  • My wife and I decided to get new carpet before the holidays to replace the 20 year old carpet that came with the home when we purchased 6 years ago. Needless to say the old carpet had seen better days and was stained and torn along the edges and at the top of the basement stairs. I joined Angie's list with the express purpose of finding a carpet provider/installer based on the user reviews. When I searched Carpet Installation I immediately noticed Provider name locked. Rug's and the 247 positive reviews that he has gotten so far. After reading the outstanding things that were said about Rich and his company I set an appointment to meet him at our house and give us an estimate. Rich arrived and spent close to an hour with us going over exactly what it is that we wanted to have done, then provided us with many different samples to choose from based on what we told him we wanted. I very much appreciated that Rich explained right up front that he did not want to sell us something that we did not want
    regardless of price, and he gave us a detailed explanation of each sample and the pros and cons of each. Once we had seen all of the choices that he offered  we walked through the entire house taking measurements, during which Rich Provider name locked.
    a detailed sketch of the areas that were being carpeted and the amount it would take in square footage. This was done with the intent of using the smallest amount possible to get the job done at the lowest price, always explaining to me exactly how it would work based on the size of the roll that would be ordered and how it would be cut to minimize waste. We then went thru the total costs and were nervous as we had never had carpet replaced and had a number in mind that we wanted to spend. Let’s just say that Rich went above and beyond to give us the very best deal possible, including upgrading padding, moving our heavy furniture from the living room, and ripping  and removal of the existing carpet which was neatly rolled into small sections and put out at the Provider name locked. for that mornings trash removal all free of cost. I challenge anyone to find another carpet installation company that provides these services at no charge. Oh, one more thing, we are planning a future renovation of our basement and asked Rich for an estimate to re-carpet the basement stairs and for a room sized remnant. After measuring Rich gave us 
    a very good quote for the remnant, AND for the stairs said that he has plenty of carpet left over from other jobs and would provide to us at no charge, just the cost of labor! Rich is a perfect example of a small family owned company that provides excellent service at a great price, repeatedly thanking us for the opportunity.I am happy to provide Rich’s Rugs and his staff with outstanding review # 248.
    - Phil W.
  • From start to finish the whole  process took about 10 days. It probably would have been quicker if not for my crazy work schedule.  Provider name locked. came out to my home, helped me pick my carpet, and we were on our way.  My carpet arrived earlier than I thought it would, Provider name locked. called me and was so flexible with my schedule.  He completely worked around my schedule, his worker arrived right on time, did the install and cleaned up.  He was so nice to even tape my old carpet up and take it to the designated area.  I will be using Provider name locked. again once my basement remodel is done.  Great work!
    - Deana F.
  • My experience with Rich was outstanding on all levels.  He was very responsive, professional, courteous, fair, and, most importantly, did top notch quality work.  I will definitely use Rich again for future projects and would gladly refer him to all of my friends and family!
    - Brian R.
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Carpet Installers in Philadelphia

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