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having the vehicle towed, locating an appropriate collision center for estimates and completing the final paperwork to settle with the bank. Although we dealt with several different from different departments (towing, personal injury, collision), each department seemed to be communicating with the other and we did not have to continually repeat
do and interceded if we had difficulty in contacting or communicating with any of the 3rd party service providers. Each member of the
Then a month later I contacted them to write another policy, but this time I went into the office and got a different agent. While I was there she was telling me aboutt my other policy and she commented that Security First wasn't a good company to have a policy with, but she could see about rewriting it with another company. She said they were as bad as using Citizens, and said that was bad because it meant you were high risk. She told me she could rewrite the policy with Ark Royal that she said was good. She gave me the quote and it was more money, but I reduced the cost by reducing my coverage for replacement costs for this year and brought it down to $484. The agent she indicated this was a better company to have insurance with. So a few weeks later I finally get my refund check from the first company. It was only for $94 out of the $194. What in the world, they must have made a mistake. No there were all these other additional fees that I had to pay because I dropped them and those were not disclosed. So now I want to drop the insurance and it will just cost me too much to do it with the new company as well. If I rent this property out they told me I will have to again rewrite the policy, which now I may be doing. It was a total rip off.
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Winter Park, FL
Winter Park, FL
Lake Mary, FL