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Car Rental reviews in Orlando

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  • Current Corporate Preferred/First Member of Provider name locked.Provider name locked. sent  "Free Reward Day " coupons because of frequent rentals in past few years. "Reward Day" coupons state that at maximum of 7 coupons can be used each rental. Attempted to redeem 5 coupons at time of car pickup and was refused.

    Emailed Provider name locked. on their web site customer service and received completely irrelevant response.

    Called Provider name locked. customer service on 800 number and was informed cannot redeem coupons.

    Sent another message to Provider name locked. customer service and received no response.

    We are terminating our corporate account and advised Provider name locked. that under no circumstances do we desire any affiliation with them in the future.


    - Jack M.
  • The first car we chose seemed fine til we turned on the heat and it REEKED of cat urine. We u-turned in the garage to trade it for something else. The second car has a mild sour smell, but we just bought an air freshener as we picked up groceries. We missed the last exit for gas on returning the car and turned it in with 3/4 tank. We were charged $9.29/Provider name locked. which comes to $45.00. When I complained about this price gouging, the company response was basically "too bad, so sad" because the price per Provider name locked. was stipulated in our contract. I have reviewed this contract multiple times and nowhere does it say anything about the cost of the replacement gas. I understand that it was our choice not to spend the 20 minutes doing a u-turn to go back to the exit with a gas station, but had I known the gas would have been $45 dollars, I would have made a different choice. Mostly I was disappointed with the company's attitude about this issue.
    - Sheri C.
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Car Rental Companies in Orlando

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