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Septic Tank Cleaning reviews in Oklahoma City

  • A
    A&D Home Inspection
    Everything went great. Darrel and his wife are so thorough and just really nice people. They went through the house then once done took me through everything. By that night I had the inspection report with pictures showing everything so it was so easy to follow and understand. I will totally use them again in the future and recommend them.
    - Carissa L.
  • A
    Mr. Rooter Plumbing of Oklahoma City

    I needed a sewer line ran from the house to the main, fast.  I live in a 1920s home and it still had the original sewer lines which of course decided to give out at the exact wrong time.  I figured this would be an expensive job, so I decided to get 3 estimates.  The line was about 100 feet long and 11 foot deep at the riser.  First quote was 13k, second quote was 10K, third quote was 7k- which I almost took.  I decided on getting one more, since they were all over the place.  Glad I did!  Mr. Rooter quoted me $3700ish for the job.  I immediately accepted and they started the next day.

    The crew was friendly and very helpful.  Total professionals.  Very polite, very honest guys.  They gave a ton of excellent advice and kept me in the loop on all things they were doing.  I can't tell you how much I appreciate this, it sometimes seems like most service providers are out to get you, they see nothing but profit.  Not Mr. Rooter, these guys are the real deal.  I can't recommend them enough.  They now have another lifetime customer- me.   

    - ZJ T.
  • A
    A&D Home Inspection
    Extremely courteous and helpful. Gave sound advice as to the knowledge of installers and equipment to include routine maintenance and upkeep. Ensured if we have any questions about anything we would be there to help. I would recommend them to everyone I know for home inspections.
    - Matthew T.
  • F
    RED DIRT SEPTIC
    Red Dirt Septic was called to do a maintenance clean out of our septic tank because someone mentioned they needed regular maintenance.  They made it out the very next day.  A couple of large concrete lids were unearthed, one removed, and the tank emptied and rinsed.  $300 for a clean out.  Less than three weeks later one of the lids, the one that had been removed, fell into our tank after a couple of heavy rains.  This is the first problem we have ever had with our system.  The septic system is an older system, so I understand lids break.  I didn't see any cracks when the gentleman was pumping it out, and I assumed he would have mentioned it.  I called Red Dirt to let them know we needed assistance with the large open sewage hole in our backyard, and we became unprofitable...
       Over the next few months we went through many phone calls, most of them put offs or delays.  I was told there would be no retrieval of the lid that had fallen in, or clean out of the dirt that fell in.  I was assured by the "manager" that the concrete lid would disintegrate in the sewage over the next 4-5 years.  Red Dirt was kind enough to provide us with a new lid, free of charge.  A $300 value they assured me.  When one of their men finally did make it out to cover the open hole and take measurements for the lid, he rigged a flimsy wooden "lid", covered it with trash bags, and some large stones we had lying around.  I was very worried about getting a lid before the next rain because there was no way it was water tight with such large gaps between the wood slats.  It overflowed in rain.  
       Red Dirt told us the lid would have to be poured to fit our tank.  It took over a week for the lid to be delivered.  I understand concrete takes a while to cure, especially in wet conditions, but we were delayed delivery more than once for profitable jobs.  "We have to make a living," was their excuse.  When the first man showed up on delivery day, he sat in his truck for a long time until other trucks showed up.  When the other men showed up, the younger man (the one who rigged the flimsy lid) asked where the first man was.  When I told him he was still in his truck, he rolled his eyes.  I helped them remove the stones, bags, etc because the whole thing was very precarious.  I waited for them to start clearing the dirt from the sides of the cave in.  No dirt was removed.  They literally forced that lid with a metal bar between two other lids.  The dirt was flush with the edges of the two lids, and even overhung it in some places.   Which means the original lid removed to clean the system was not an end lid.  I did not find this out until later.  The metal bar was used in the middle of the actual end lid to force the fit.  Some dirt was removed from around the new lid AFTER it was clear they couldn't force it.  More dirt went into the septic.  The final "fit" frustrated me and I asked them why they left the edge of the lid lifted on a patch of dirt that was between it and the tank.  The lazy one told me that the dirt would eventually wash away and the lid would lie flat.  They charge me $85 to install the "free" lid that looked like they had poured it themselves.   
       The rains came, a lot of it.  Toilets overflowed when flushed, and water wouldn't drain.  The septic had overflowed through the dirt on top and made a little sewage pond.  The next morning when I called Red Dirt, they refused to come out for over a week.  When I told them it was unacceptable, that it was clearly an emergency situation with no use of our water, flushing toilets,raw sewage,  and more rain coming, they still refused to help us.  After several phone calls, I was put on the phone with the owner.  
       The owner refused to acknowledge any potential fault on their part.  She repeatedly stated it must be our lateral lines that were clogged after I was assured by her tech that my lines were fine.  When I told her this, she stated that the man wouldn't have known one way or the other.  She mentioned she is not very familiar with septic systems, but she trusts her people 100% and they can do no wrong.  In the same breath the assures me that they saw this sort of thing all the time, and it was my lateral lines without inspecting the system herself.  
    When I tried to explain the problem with the lid installation she proceeded to tell me that, even in heavy rains, a complete lack of lid wouldn't cause the problems we were having if the lateral lines were working properly.  She actually told me that lids were mostly there to keep people from falling in.  I asked her if all of the dirt falling in could cause the lateral lines to clog, and I was assured it settles to the bottom.  In the same conversation the owner proceeds to explain that lateral lines clog when dirt builds up in them and it becomes like "concrete."  I took notes on this conversation because I was so blown away by what I was hearing.  She refused to help us.  She suggested we find another company.  She knew they had made a mistake, and refused to make it right at her own expense.  I told her I would be reporting and reviewing her company.  
       Willco Septic Inc was able to help us.  It turns out that Red Dirt had broken the end lid when they forced the new lid on, and it was sagging into the tank with the crack down the middle.  So water and dirt were just flowing right in during rains.  I learned that it was unusual for a septic company to take a middle lid out for cleaning BECAUSE it was more likely to crack a lid replacing it instead of sliding off the end lid.  Red Dirt just removed the first lid they uncovered.  When I called Red Dirt to let them know that it had been their employees that broke the second lid, I received no comment.
      After paying Willco $285 for a second clean out to make sure the tank wasn't damaged, and $1,000 for a whole piece new lid (it ended up being a 5 lid tank, which is very unusual), using motel showers/toilets for days, and staying with family for another week ...this was a very costly A Rated Angie's List  company pick.  I am hoping that this review improves the quality of service others receive from Red Dirt Septic, and encourages others to give more thorough reviews.
    - Virginia A.
  • A
    Foster Septic Tank Cleaning
    I called their office line at 930am Friday morning to set up a septic system cleaning appointment. They had a truck at my house by 1000am and my system cleaned by 1100am the same day. The technician was professional, knowledgeable, and answered all the questions I had. The price was fair and the service was excellent. I highly recommend this company.
    - Robet H.
  • A
    Advanced Plumbing & Sewer Service LLC
    Ray and Mike have been really, really helpful to our elderly parents in Mustang, they have come out the same day we've called them, in three water events with different causes (very old plumbing...) and cared about getting the folks' situation taken care of before leaving.  We are very pleased with their service and responsiveness.
    - Mary L.
  • F
    VETS SEPTIC PUMPING SERVICE
    They were supposed to come out to our home to give us an estimate to replace our lateral lines. My husband took off work so that he could be there when they came out. 30 minutes after the appointed time we called to make sure they were still coming out. The office said they would contact the person coming out. Another hour went by and still no one came. We called again and got the same response. We called once more at 5:00, but no one answered. We were very disappointed in the fact that no one had the courtesy to even call us to tell us why the appointment was not going to be met. My husband lost a day's work due to Vet's unprofessional behavior. When you set up an appointment, you need to honor it or call to let your client know if something unexpected happened so they are not wasting their valuable time waiting for you to show up. An apology would have been nice.
    - Michelle F.
  • B
    Foster Septic Tank Cleaning
    They were very courteous from the first phone conversation to the technician that pumped out the tank. My only complaint if you can call it a complaint is that they were about 20% higher that the last company that we used. I am not dissatisfied with their service or profesionalism, ony the price. I would use them again if I felt their prices were more competitive.
    - KEVIN B.
  • A
    RED DIRT SEPTIC
    Their quote is for $3900.  We just liked what we saw and they were very pleasant and our contractor who is to build our new home has worked with them before so that was a good reason to go with them.
    - Carol W.
  • C
    Foster Septic Tank Cleaning
    I called Foster Septic Tank Cleaning after someone at another company informed us our water leak was due to a full septic tank. He successfully identified the leak, but informed us it had nothing to do with our septic tank. He was very polite, but still charged what I believe to be way more than a simple service charge for coming out and not actually doing what we called them out to do. Nice guys, but I won't be using them again.
    - Kam S.
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Septic Tank Services in Oklahoma City

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