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Pediatric Dentistry reviews in Oklahoma City

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  • This morning our son looked forward to going to the rocket ship place.  We had an 11:30 appointment and we arrived on time.  The receptionist, Provider name locked. , was happy, caring and unbelievably nice.  She went out of her way to be welcoming.  We waited and waited and finally were told they running 30 minutes behind.  Our son had not eaten or drank anything since the night before but was a real trooper.  He stayed busy playing in the waiting area.  Finally, at 1 hour, we asked how much longer and they said they would ask.  They came back and told us 15 minutes longer.  And finally at 1 hour and 30 minutes of waiting, we were called to the back.  While checking vitals they carried out a child crying from the effects of the sedation.   This startled our son but he was reassured by the nurse.  Then the dentist who was not Dr. Provider name locked. but a new one Provider name locked. DDS came in he was rude and said that they had been really busy and that he was doing the best he couldbut he still needed to eat his lunch and then he would get started.  This was in front of a child who had not eaten in 19 hours.  Then when our son asked what was wrong with the screaming child, he said, "he will be crying like that and in a twighlight zone phase."  My son internalized that with pain and screaming, as would most children of that age.  He then went on to tell our son that he would be putting him to sleep and then giving him several shots like mosquito bites.  That pretty much sent our calm child into absolute fear and flight mode.  Then Dr. Provider name locked. left to go eat his lunch before beginning work on our son.  All while our son was panicking and crying.  My husband asked to speak with Dr. Provider name locked. and he did and expressed his concerns.  Dr. Provider name locked. then brought a Provider name locked. in and tried telling our son how that it all that he would remember.  Didn't work.  Long story short, my husband helped hold him down and he was put to sleep and woke up with the work done.  However, he has asked  and commented at least a dozen times about why they grabbed his face and held him down.  Ironically the practice post-op instructions state - " When speaking to your child regarding this appointment, only positive, complimentary statements are appropriate.  the child usually only remembers only what the  parents reiterates after the appointment.  A positive post-treatment period will guarantee that your child will begin to build confidence in the dentist and will ensure that subsequent appointments are less stressful."   Too bad that isn't what the dentist practiced.  This is not at all the care that I envisioned or expected.  I think it could have been alleviated by reducing the wait, rescheduling when that long of a wait was forseeable and perhaps taking a hard look at whether or not the new dentist's bedside manner is really geared toward pediatric patients.  My opinion is no, not at all.  Dr. Provider name locked. has invested a considerable amount of capitol, time and caring to share his practice with another dentist that appears to be insensitive and uncaring to the young population that this practice caters to.  I think that I am eqaully sad because the last time we visited, we were excited to hear that the practice had added an orthodontist, Dr. Provider name locked. - the same dentist that we experienced today.  I am truly disappointed that now be looking elsewhere because instead of the rocket ship place-my son now associates the experience with bad memories.  There are way too many substandard dental places around to get this type of service from such a well organized facility.
    - Bright Start E.
  • We like her because my son is a little kid and she is really good with little kids. My son has special needs and she is knowledgeable and gentle with the kids. Her office is a little hard to get into so availability is a little tough. I will use her again in the future,
    - Kelly B.
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Pediatric Dentists in Oklahoma City

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