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Hvac Repair reviews in Oklahoma City

  • A
    Hill & Company Service Inc
    We have used Hill & Company since we moved to Oklahoma City. I cannot say enough good things about this company because there isn't enough space here :) Let's start with their integrity. This is the kind of company you can trust emphatically. I have called with an AC problem, for instance, and they have walked me through troubleshooting BEFORE dispatching a tech to save me money. Who does that? Hill & Company does because they genuinely care about their customers. We recently had one of our HVAC units replaced. It was almost 25 years old, so it stopped working. The sales representative, Dale, came to our home and went over different options with us to replace the old system. Dale is proficient, professional and just an all around super nice person. The installation crew was AWESOME. We had our new system installed the very next day. Dale checked on us every step of the way, including after installation. Hill & Company provides unmatched, top notch service. We highly recommend them for HVAC and plumbing needs!!!
    - Kristi E.
  • A
    Smith Brothers are pros at what they do. They arrived on time and completed the job a little earlier than expected. Very professional, answered questions and took care to make certain everything was in order when they left. I was impressed by their service. Jon T.
    - Jon T.
  • A
    TS Heat & Air Inc
    My 80-year old mother's air conditioning went out on Monday. She called the company who has been inspecting the system twice a year for over 5 years. After waiting all day for them to show up, the technician told her that she should replace the whole system to the tune of $9000. My mom called me (I live in another state). I talked to the technician and he listed off several things that were wrong with her system and that due to its age, it needed to be replaced. I asked them to send me a copy of the quote to review. I spent several hours investigating that company and found out they had a grade of "F" on the BBB website. That was before the BBB withdrew their accreditation from the company. Every review I found online said the same thing; they are only in it for the money and that the customer experience is not important to them. I found TS Heat & Air on Angie's List. I checked them out too and there are nothing but glowing reviews everywhere you looked. I called them at 11:30PM and left a voice message to call me in the morning. A technician called at 7AM (the time I requested) and was told that their scheduler would call me when the office opened at 8AM. Right on time, I got the call. They said they would get to my mom's sometime during the day, but couldn't give me an exact time. Their technician was to call 30 min. before. He called at 11:30AM. They arrived at Mom's at noon. They checked her whole system and found only one part that had malfunctioned. After a trip back to their shop to get the new part, they installed it and the air conditioning was back on for $450 instead of $9000! I have now signed my mom up for the TS Heat & Air Service agreement so she will have an honest, reliable contractor looking after her system. Mom said that the technicians, James and Matthew, were patient and professional. I talked to Taryn at their office no less than 4 times during the day and she is an absolute joy! Well done, TS Heat & Air! You have renewed my faith in the service industry. There really are great contractors out there and ya'll are certainly one of them.
    - Lori P.
  • A
    Fantastic. Smith Brothers gave us a competitive quote for a new heating and air conditioning system. They were quick, courteous, honest and professional on the install, showed up at 8:30 and were done by 1 pm. It was a relatively difficult attic install of a large 5 ton furnace but they handled it with no problem. They use highly rated American Standard equipment and this is the third time we have counted on them for new install. They are great after the sale with excellent and responsive service and support. I would highly recommend them for your HVAC needs.
    - Rick D.
  • C
    All Around Pro Heat & Air LLC
    Upon entering my phone number into Angie's list in order for me to access listings, I was immediately called by this vendor letting me know they got my number thru Angie's list (literally 10 seconds passed) and asked when the soonest I needed service. I understand it is a Saturday but I gave an honest answer and told the receptionist as soon as possible, preferably today or tomorrow if possible. She told me due to the severe thunderstorms and it being a weekend, Monday would be *preferred*. I then responded that because they were the first vendors to contact me out of their own volition, I did not have even a moment to review the listings online thru the website and I would return their call on Monday it i wanted to make an appt. The receptionist sounded as if she was speaking to another person, who then tells me that tomorrow is possible. So then I ask if that is the case, I wouldn't mind them taking a look. I proceeded to let her know that I would like to make an appointment and she tells me, "so Monday?". I told them no thank you and I will be looking around elsewhere. If you are going to call immediately after I enter my number and ask for me to purchase your services, then I expect you to offer me a timely appointment especially if you reached out to me first. Completely unprofessional.
    - Hannah V.
  • A
    Hill & Company Service Inc
    Very good experience, the technician was on time and did a thorough job and explained each of the steps in the inspection he performed. He also reminded me that I needed to change my smoke detector/carbon monoxide detector batteries. I have been extremely pleased with Hill and Co. from their sales and installation to their service inspections.
    - RANDY J.
  • A
    Hill & Company Service Inc
    Dale seemed very knowledgeable and did a really thorough job of inspecting our furnace. Provided a bid for repair, but made more sense to replace the unit. It was 18 years old, so it was time. Dale scheduled a salesman to come out the following morning to discuss options. Which was great, because it was VERY cold. We had Hill & Co install a new furnace and AC unit and are very happy with our decision. Love everyone we���ve dealt with at Hill & Co - they���re knowledgable, have great products, excellent service and fair pricing. Definitely recommend these folks to anyone looking for a company they can trust with their HVAC system!
    - Pat W.
  • A
    This is actually the 2nd time we've used them & once again, were left very satisfied with their work and customer service. We called after hours & they called us back that night to get us scheduled very promptly. We'll definitely be using them for our main HVAC people from now on. I love finding good local "mom & pop" type companies to support.
    - Jana G.
  • A
    Oklahoma Air Conditioning Inc
    Mark and crew had taken care of heating and air conditioning needs at this home for many years. When we purchased this house 15 years ago, we continued the annual service contracts - and have been more than satisfied with service. Oklahoma Air upgraded our equipment - excellent experience - and provided good advice when we needed to replace other household equipment. Service is always prompt, professional, and reliable - and at reasonable cost.
    - Aaron C.
  • F
    Mountain Aire HVAC
    The owner, Mike, is a compulsive liar. You cannot believe anything Mike says. He also doesn't pay his bills. He set up a line of credit with my company, purchased materials, and has refused to pay for them ever since. Well, let me re-phrase.... he always claims "check is in the mail", yet somehow the check never arrives.............. After several years of dealing with this guy, AND from talking to other companies and supply houses, I can tell you without a doubt that he is NOT trustworthy. He owes a LOT of people a LOT of money. Look around on other sites that have reviews of this company. Not many have good things to say. WHATEVER YOU DO, DO NOT GIVE CREDIT TO THIS COMPANY OR TO ITS' OWNER. YOU WILL BE SORRY!!!!!!!!!! IF YOU NEED HEAT AND AIR WORK DONE, LOOK ELSEWHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    - David K.
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HVAC Contractors in Oklahoma City

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