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Computer Repair reviews in Oklahoma City

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  • Provider name locked. has a great and patient personality as well as being very professional.  He knows his business and did a very good job in repairing my computer.
    - Mark & Jackie W.
  • "He was responsive and came out as promised on time and began work quickly on my computer. As others have said about his work, he gives advice and suggestions about how to avoid junk, etc on your computer that you don't want. He offered suggestions for making sure it runs effeciently and fast. He was able to clean off my computer from some of the things that were slowing it down. He put AVG security software on it to protect it and suggested I ask for a refund for protection I had just purchased online. He told me the AVG software was free. He was unable to resolve the issue with my cursor jumping around. I ended up finding a fix from a friend.But my computer did run better.
    Several weeks later I received an email pop up asking if I would like to update the AVG basic security software. Because it said, "AVG" and I knew that was the software he had downloaded, I assumed it was just the free program he had supposedly previously loaded, so I said "Yes." thinking it would just continue the protection. Evidently, I either had a trial AVG program on the computer or I misread the message because it wasn't but a few days later that I got another pop up asking if I wanted to purchase the AVG basic security software since my trial version would run out. At any rate, I called Provider name locked. to tell him what had happened. And he basically said it was on me because I answered a pop up window. In my defense the message said AVG and since I knew that was what he had installed I was sure that was a legitimate popup.  He said he might be able to come by and maybe he could get me back to the free version without much trouble for no charge. He never came by or called me. After a few days I called him about coming back out and he said it would be fine - that it was no big deal. I continued to get messages with a "Countdown" to when my trial version would run out. So I texted him and asked if I just let the trial version lapse, would the free version he put on still be on there protecting my computer. I didn't hear from him so I called him again. He suggested I go out to AVG's website and get the free version and download it and install it myself. I did my best to follow those instructions but I was unable to get the free version on my computer. Final result, I ended up paying AVG for their basic security software download although they tried their best to upsell me all kinds of other services - Express install (which they said was like having a computer tech there doing it for you.) LOL! I thought that was why I originally hired Provider name locked. . Anyway my security software is in place for a year now at an additional cost of $60 in addition to the $335.00 I paid Provider name locked. . When I texted Provider name locked. to tell him all the trouble I had getting the software loaded, he said to contact him next year when it was time to renew it and he would walk me through the renewal process. I would have preferred he come by as he said he would and possibly much of my trouble could have been avoided. I need a computer guy I can call when I have any number of problems with my computer - regardless of if it is my fault due to my lack of computer skills or just a malfunction of software or hardware. I think Provider name locked. is good at doing cookie cutter decluttering of computers and giving instructions on how to keep one's computer free of too much junk. But I think that's really primarily the bulk of what he provides with his service. I will find another computer guy that can actually come out when I call and trouble shoot the problem regardless of why it happened.
    - Linda M.
  • The provider contacted me promptly and set up a time to call back to do the work. He was prompt for the phone appointment. After the hour of work that I purchased, there was no change to my laptop's performance. None. However I did not realize it at the time because we had been back and forth so much, doing different things. At the end of the session the provider made an offer to make another appointment to do more, but I declined as I did not know at the time what had or had not improved. I said I would call back if I thought I required more of his time. Had I realized nothing at all had been fixed, I still would not have spent more time and money on the project. This service might work for some, as the provider seemed to know his business, but for me it was a 100% fail.

    - Cheryl O.
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Computer Repair Services in Oklahoma City

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