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Window Replacement reviews in Norfolk

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  • I was very impressed with the service of the providers. They were initially due to install our 7 windows we ordered on a Saturday. The weather called for rain on that day. The provider called on Friday to let us know that they could not install the windows on that day but would do it on Sunday. On Sunday they arrived very early around 7 am. They were at my home until around 1:30 Sunday afternoon. There were 2 men who worked non stop (each man knew exactly what their job was). They were very polite and very considerate of my home. The cost included everything from replacing old rotted wood casing and sills to caulking all around the windows. The only complaint I have is a little caulking that dripped onto the outside frame around one of the windows. All in all I am quite satisfied. Provider name locked.
    - Donald L.
  • Bill was excellent! It look a few days to get an estimate for the roof repair, however, the job turned out great and the upstairs Provider name locked. looks as good as new. He returned all my calls very rapidly and was easy to communicate with over the phone. For the clean-up in the basement he was able to complete the job the morning immediately after the day I called. It took a little longer to get the roof done, but this was primarily because he was waiting on materials to arrive. Once the materials came in, the job was completed rapidly.
    - Christopher G.
  • When he had the windows at two months, he realized that he ordered wrong size windows so he couldn't start then.  Then his one worker who deals with lead paint was not available so he couldn't install them.  So going back and forth with scheduling was a nightmare.  I had to keep calling him to see when he was coming and what was being done when.  Even when he told me things were being done at a certain time, they weren't and I had to keep checking in with him.  In the end, everything was done at a great price.  However, the whole experience was a frustrating one at best due to his lack of communication.  I may use him again solely for his low price.
    - Brian P.
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Window Installers in Norfolk

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