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Roofing reviews in Norfolk

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  • When they came to house; the owner came and he said he could not get on the roof and he was there to wait for his employee3. Neither of them looked like roofers, they did not dress like roofers. They told me they could not go on my roof because of the high pitch of the roof. I said to them there are 1000 houses in the neighborhood who have the standard, exact same roof I have. They also told me they do not go onto two story houses but my house is only 1 story!! There ladder didn't even reach my roof; they were not at all equipped to perform a roof maintenance package! They just wanted to sell me a new roof from standing in my yard. It was a HOAX!
    - Jacqueline C.
  • 'They were supposed to replace aluminum trim / fascia trim.  Guys that came were too lazy to use a ladder to on 2 and 3 story work place.  One climbed on the roof and worked from above.  The aluminum trim was crooked, rippled and they used nails that didn't match.  Their idea of making nail heads right meant they sprayed a mis-matched paint color over the nail heads and threw the paint can in the yard.  Before I knew what a bad job they were doing I asked if they would look at some exterior aluminum door trim for repair.    Answer?   ' I don't do aluminum. You'll have to call someone else'.      Excuse me?     You are currently doing aluminum.   Me:   'If you don't do aluminum  why are you currently doing aluminum?'    Major Shrug.
    They don't return phone calls to schedule or follow up.  They don't respond to calls about complaints about lousy work.  The only time they call is to demand payment for their lousy work.
    They do not return phone calls and they send people to do work that state that they are not capable of doing the work they are currently doing.  And employees that cut corners and are too lazy to do a good job.

    - Debra H.
  • Provider name locked. and the crew were excellent. The roof was a real challenge due to it's pitch. They had a lot to overcome to accomplish the professional look it now has.  The additional expenses were a hard pill to swallow but understandable based on what had to be remedied.  Provider name locked. was in constant communication and eventually I even got to meet Provider name locked. . My yard and both neighbors yards were swept clean and left in excellent condition. Would recommend to my friends and neighbors.
    - robert D.
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Roofing Contractors in Norfolk

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