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Pool And Spa Cleaning reviews in Norfolk

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  • he was fixing it.  I contacted Provider name locked. about servicing my pool pump and filtering system.  I was given an appointment within the week and told that a more specific time would be provided the evening before my appointment date.  I was contacted at the promised time and given the choice of either morning or afternoon for my service call.  I chose morning, and was contacted by Mr. Provider name locked. the following morning with a specific time that morning.  Mr. Provider name locked. arrived within 10 minutes of the time that he promised.  I was very impressed with his punctuality.  Upon arrival, Mr. Provider name locked. went right to work and fixed my major problem within minutes.  I was impressed with his depth of knowledge about the system he was working on.  He then addressed my additional pool issues.  Mr. Provider name locked. took the opportunity as he corrected each issue to explain to me and his helper what was wrong and fully explain how he was fixing it.  He also gave me information about how to avoid the problem in the future.  I would recommend him to anyone for their pool needs.  I wish that I had found him last summer when I replaced my pool liner. 
    - James P.
  • Provider name locked. 's team opened the pool in April and checked to make sure everything was working.  Shortly after opening the pool the tenants noticed that the pump was malfunctioning (loud clunking noises are not good) so they turned it off and called Provider name locked. .  No response. The rental manager called Provider name locked. . No response.  I called Provider name locked. from stateside when on a trip there and then from overseas over a dozen times to both numbers and sent two e:mails and posted to his web site. Nothing. No reply, no visit, nothing. The pool is green, the chemicals are out of balance, the pump does not work and now there may be a leak.  The tenants have been unable to use the pool for a month and won't be able to enjoy it for the Memorial Day weekend. What a disaster. Since we have a signed service contract I expected the pool maintenance to be worry-free, especially based on past experience with Provider name locked. . At the very least I expected Provider name locked. to call and tell me what is going on. We are so disappointed.  I would not recommend Provider name locked. , unfortunately, because of this horrible experience. Flawed and unprofessional.

    - Claudia R.
  • I felt confident after he left and knew that should I develop a leak anywhere I would call him and recommend the company to family and friends.
    - Gloria W.
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Pool And Spa Cleaners in Norfolk

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