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Hvac Repair reviews in Norfolk

  • A
    Kellam Mechanical Inc
    Kellam Mechanical has amazing customer service and punctual response time. I called them on one of the hottest days yet this summer and a technician arrived within two hours. Other companies had told me it would be a week or more before they could come out! The technician was very professional and I was impressed by his knowledge and willingness to thoroughly explain the problem and repair process. I would highly recommend this company for all your HVAC needs!
    - Kim M.
  • A
    Sweetland's Heating & Cooling
    Sweetlands is by far the best HVAC company in the Hampton Roads area. They are prompt and professional and very trust worthy. I have been using them for 16 years since moving back to the area and I have highly recommended them to many other friends who have in turn recommended them as well. They stay current on the latest equipment and use this to test your system so that they know exactly whether your system is heating or cooling correctly and then they will let you know exactly what these readings are so that you can trust what they are telling you. They do yearly maintenance on my system and keep everything running smoothly.
    - Debbie A.
  • A
    Sweetland's Heating & Cooling
    It went very well. Repair was completed in a timely and professional manner. Ms. Sweetland even checked to see if my unit was still under warranty (it was - barely) to save money on parts. My unit had been repaired two other times by different companies and neither one of them looked into my warranty. I highly recommend Sweetland's Heating and Cooling.
    - Cindy F.
  • A
    Stokley's Services Inc
    I contacted Stokley���s for a winter furnace tuneup. I knew I needed to replace the unit, but other companies had tried to sell me air conditioning units saw well. Even after informing them that my ac had been replaced five years ago. Stokley���s told me I only needed a furnace and the price was ver reasonable. The technicians were courteous, professional, and efficient. Stokley���s is the only ac and heating company I will use.
    - Vincent W.
  • A
    Guy Smith Heating & Cooling
    The 2 technicians, Jared and Antwon, were wonderful to work with and did a terrific job in 3-1/2 days. The house is definitely comfortable now with no drafts. It is so difficult to determine whether I am receiving lower energy bills because our weather this winter is freezing and hot all in the same week. I must send out a warning about something I learned the hard way. This website lists "crawlspace encapsulation" under "Services Offered" and that could not be further from the truth. I signed a contract based on the crawlspace encapsulation as an offered service, specifically wanting a new vapor barrier installed. Unfortunately, after the technicians arrived, I was informed that there was no order for a vapor barrier after I had been assured by sales that it does not have to be in the contract and the installation would get done. A couple of days later, the office told me that they have never offered crawlspace encapsulation. I let one of the staff members know that one of the main reasons I hired this company was because crawlspace encapsulation was listed as a service. My main concern continues to be more dust on surfaces in the master bedroom than any other room, so I will need to hire someone to investigate this. I did not get the photos I had requested which was written into the contract, so I actually do not know if the crawlspace is completely covered.
    - Doris B.
  • A
    Norfolk Air Heating Cooling Plumbing & Electrical
    Each person, both the HVAC specialist and the electrician, called me when they were on their way. The electrician explained what work would need to be done and was quick with sending me a quote for the job. It was significantly lower than I was expecting. The HVAC specialist cleaned the ac unit as well as doing a check of the system and filters. He explained what he found and that everything was running well. Overall it was a great experience.
    - Savannah W.
  • A
    Father Sons Air Conditioning
    They are super reliable, extremely fair and hugely professional. Out of three estimates for an HVAC system they gave me a much better system for nearly half the price of the other bids. I will definitely recommend and continue to use them.
    - Mark H.
  • A
    Kellam Mechanical Inc
    The technician, Chris, arrived on time, and efficiently performed my semi-annual maintenance, including accessing the roof to complete the service. He explained potential issues we were facing with an aging (20 year old) system, and the approximate costs that would be associated with repairs if the specified parts were to fail. He answered my questions and helped to give us some things to think about regarding potential heat pump replacement. Very pleased with his service and would happily welcome him to work on our HVAC system again.
    - Heather B.
  • A
    Norfolk Air Heating Cooling Plumbing & Electrical
    Taylor came and gave an honest assessment and talked me out of a higher priced install as he said it exceeded my needs. The company also worked to give me added discounts since I recently had other repairs to my A/C done and the unit failed for a separate issue. The team showed up earlier than expected. They were tidy, organized and thorough. The entire process went smoothly as the adjusted quickly and communicated about any issues that arose.
    - Michael K.
  • A
    Advantage Heating & Cooling Inc
    I had my heat pump inspected by another company and they told me that I would be better off replacing it. I called Advantage, partly to to get a second opinion and partly because they are the local Trane dealer. In the end their price was significantly lower than the other two companies that I had compared and I ended up getting an Amana unit with a seven year warranty from them.
    - Tarl B.
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HVAC Contractors in Norfolk

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