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Home Builder reviews in Norfolk

  • A
    ABSOLUTELY PHENOMENAL! The professionalism, workmanship, quality and attention to detail went above and beyond what we could have ever imagined. The pride he takes in his work is well deserved. Everything was done in time and budget, with no question of integrity or quality. All subcontracts we���re just as exceptional. We cannot RAVE enough about the build, it is absolutely beautiful work. Having a trustworthy and experienced contractor ensures that all of the stress is taken out of any renovation. Oasis will be our first call for Any home project from this point forward. Job VERY well done.
    - Mary J.
  • A
    Grays Construction
    Joe was always on time, very polite and respectful, and cleaned up everyday making the construction easy to live with. The work surpassed my expectations and he even gave his professional opinion on tweaking a few things to save us a couple hundred dollars and make it look much better then our original plan! Highly recommend and will use again in the future!
    - samantha o.
  • A
    B & J Building Corporation
    Mr. Bob was our lead though we met both brothers. Bob crawled under the house himself and found things even the inspector didn't. His experience and wisdom were very impressive. Character beyond reproach. A pleasure to work with. Wish we had found him years ago.
    - Margaret R.
  • F
    This contractor was referred to me by a trusted source.  I called and made an appointment for him to come to my house to review the scope of the work needed.  He came at the appointed time (8/13/2015) and we went over the work that needed to be done.  He said "give me 2 or 3 days to work up a quote for you."  That was the last I heard from him.  On Friday 8/28 (15 days later) I called his office to follow up.  I was told he was not in but if that he would return my call on Monday.  It's now Tuesday and I haven't heard a peep.  This is thoroughly unprofessional and sadly, all too prevalent today.  If a contractor does not want to take on a particular project, he should show the customer the courtesy of telling him instead of leaving him hanging.  Had I known that he did not want the work, I would have immediately started contacting other contractors.
    - Peter B.
  • A
    How do I love Rick Roebuck of Sand Dollar Masonry? Let me count the ways:
    1.. I called four masons. He was the only one who called me back.
    2. He came to review the property repairs and called me with the estimates.
    3. He called to confirm his start date.
    4. He showed up on time on the start date and went right to work.
    5. He showed up each subsequent day and on time.
    6. The finished steps are beautiful.
    7. The finished steps are safe and sturdy.
    8. Mr. Roebuck was a delight to deal with and I heartily recommend him and his work.

    - Barbara C.
  • A
    DeBord Custom Homes Inc
    Very professional and very responsive.  Construction time delayed, mostly due to weather. I wanted the garage to look similar to the house ( which is mainly brick and built in 1933).  They accomplished this.  The final result is excellent. would highly recommend.
    - Thomas W M.
  • D
    We were excited to move in to our new TH.  We were delayed a few days due to some paperwork shuffle between the bank and the closing company.  They day finally came for us to do the owners inspection.  I went against my instinct and did not hire a professional home inspector like we did in previous houses we purchased.  IF YOU BUY FROM LR HILL YOU MUST HIRE A HOME INSPECTOR TO SAVE YOU HEADACHES IN THE FUTURE.  THERE WILL BE HEADACHES.
    In any event, we were excited and went through the entire TH as thoroughly as possible.  From the surface everything looked great.  But in hind site we had the "Happy" goggles on.  We did note a few items and Paul Pyatt, LR Hills quality assurance/customer representative guy was present.  To be fare he did mention that we needed to note everything at that moment or it will be difficult for them to fix anything in the future.  I should have stopped the process right there and then and hired someone.  But I didnt, thinking how nad could things be?
    Well, it will take a very long time for me to list everything that wnet bad after day 1 so I will just warn you to do yourself a favor and hire a professional to help you look for through a house that LR Hill builds for you in the Hamtpon roads area.  I've had to argue over and over again with Paul Pyatt on the phone and face to face regarding a whole bunch of issues with the house and several things are still not fixed. 
    Never again!
    - Herman C.
  • A
    MSH Homes Inc

    I called MSH Homes and setup an appointment with Steve Hartman to come out and take a look at my job site.  Prior to this, I had called several other contractors and had mixed results.  Many contractors didn?t even return my call.  One contractor went so far as to setup an appointment with me and then failed to show for the appointment.   The fact that Steve took the time to answer my call, setup an appointment and then show up for the appointment was huge.  

    For our first appointment, Steve called and told me that he would be a few minutes late.   This may sound like a small courtesy but is a reflection of how Steve handled the job from start to finish ? professionally and in consideration of my time.  Steve kept me informed and ?in the know? at all times.   Before, during and to job completion, Steve kept a good line of communication open between me and him.  I always knew what to expect next in the progression of my project.  This kept us both on the same page and helped to avoid any misunderstandings throughout project progression.   In a related note, Steve was easily accessible from job start to job completion.  I never felt like I was playing phone tag or trying to chase him down.   

    Steve made the entire process of completing the project very easy and smooth.  He listened to my concerns and requests and addressed each one making sure everything that needed to be done in order to see the project to a successful completion got done.  In addition, I feel as though he adequately manned the project.  Every day that weather permitted something could have been done on the garage construction, something was done.  I never felt like Steve started my project and then abandoned it half way through to go work on another project.   Again, a ?small? thing making a big difference in my overall satisfaction.

    I feel like Steve is an honest hard working guy who won?t try to ?pull one over? on the client.  He is more concerned about doing a good job and getting it done right than making a quick buck and then moving on to the next job.  This is the kind of company that you want working on your next home improvement project.  I would definitely recommend MSH Homes to friends and family and would use them again in the future.

    - Kerry O.
  • D
    Coastal Electrical Service
    The work they did on the garage and the bathroom seem to be holding up. However, our downstairs remodel is a different story. He seemed like he was limited in his ability to remodel the downstairs. The grout in the tile flooring was not mixed or installed correctly because it is not cracking and coming back up. It has only been a little over a year since the work was done. From what I can gather the floor is moving causing the grout to crack, so in 2-3 years when the tile starts to crack I am going to have to redo the entire floor.

    I tried to have them come over and fix the problem as it was under warranty, but he would not send anyone over. I finally had to contact him and let him know that I no longer want him or his workers on my property.
    - william c.
  • A
    Professional Contractors Group Inc
    Jimmy, the owner, came to our house punctuality. His overall demeanor was pleasant and positive. We had lunch and discussed our plans and to our surprise the overall bill was less than we were previously quoted. Jimmy worked well with our schedule even taking special care to meet with our work and play schedule. When the work began it was absolutely painless, Jimmy and his crew did Everything they promised and did so in the time frame working against the elements as well. I could not have asked for better customer service. After the work was done Jimmy still worked with our schedule to ensure we were satisfied before even mentioning the remaining balance. I know who I will recommend to friends and strangers alike, as far as I am concerned anyone who is willing to pay more is a foolish person. If we need anything done around here again, Professional Contractors is exactly who I would call with no hesitation. We can't thank them enough for how beautiful our kitchen looks and everything is holding up as promised. In the event that it doesn't I have Jimmy' s word that all will be taken care of to my satisfaction.
    - Elizabeth C.
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Home Builders in Norfolk

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