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Home Building reviews in Norfolk

Real People ~ Real Reviews ~ Real Results

  • This contractor was referred to me by a trusted source.  I called and made an appointment for him to come to my house to review the scope of the work needed.  He came at the appointed time (8/13/2015) and we went over the work that needed to be done.  He said "give me 2 or 3 days to work up a quote for you."  That was the last I heard from him.  On Friday 8/28 (15 days later) I called his office to follow up.  I was told he was not in but if that he would return my call on Monday.  It's now Tuesday and I haven't heard a peep.  This is thoroughly unprofessional and sadly, all too prevalent today.  If a contractor does not want to take on a particular project, he should show the customer the courtesy of telling him instead of leaving him hanging.  Had I known that he did not want the work, I would have immediately started contacting other contractors.
    - Peter B.
  • How do I love Provider name locked. of Sand Dollar Masonry? Let me count the ways:
    1.. I called four masons. He was the only one who called me back.
    2. He came to review the property repairs and called me with the estimates.
    3. He called to confirm his start date.
    4. He showed up on time on the start date and went right to work.
    5. He showed up each subsequent day and on time.
    6. The finished steps are beautiful.
    7. The finished steps are safe and sturdy.
    8. Mr. Provider name locked. was a delight to deal with and I heartily recommend him and his work.


    - Barbara C.
  • I measured myself - very much an amateur job, so I thought I needed more than I actually did. I rented my own truck to pick the mulch up. Long story short, the truck would only hold 3 cubic yards and when I dumped it at my house it turns out that's all that I needed... I immediately called and tried to get them to refund the other 3 yards that I never picked up but kept getting the run around. The girl kept telling me to call back and then when I'd call back she'd always say that there was no one in the back office or the "boss" that could fix it was out! After a week or so of this and feeling like something wasn't right, I finally emailed the company about it. A few weeks later I got an email explaining that the employee that I had been talking to should have handled it differently and never communicated the situation to the "back office" and was no longer with the company. I was told that I should call with my card info to get a refund of half the amount. I called and submitted my info and still never got the credit. Exhausted, I turned it over the credit card company. They couldn't work it out with the mulch company so they gave me a credit as a courtesy. Sorry, tried to make it short. The wrong measure was certainly my fault but I thought the company fell short on doing the right thing.
    - Jamie P.
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Home Builders in Norfolk

Companies below are listed in alphabetical order.
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