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Door Installation reviews in Norfolk

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  • Provider name locked. did a great job and helped work around several issues with the doors I ordered from Lowes (I do not recommend them).  Before starting the job he came to the house to remove trim and make sure the size and framing were as expected.  He was able to replace the doors but leave the transom lights in place, which other contractors wanted to replace (for more money).  I will use him in the future but will order doors through him, not Lowes.
    - Chris H.
  • I had contacted other providers for estimates, and decided to go with Provider name locked. .  I am so happy that I did.  Provider name locked. came to give me an estimate for the work I wanted done, provided me with 3 different price points depending on my budget, and was so nice when I called back a couple of different times to have him change things and give me new estimates! He was very understanding and helpful, and wanted to be sure I got exactly what I wanted.  My doors were ordered, and once they came in they were inspected to make sure there were no problems, and then the installation was scheduled. 
    Both Provider name locked. and Provider name locked. from the office were fantastic as well.  They both did everything they could to answer my questions on the spot, and if they needed to run things by someone else, they were always prompt with returning calls.  You can tell a lot about a company from the performance of their front office staff, and I was impressed by them from the start.
    Provider name locked. and Provider name locked. came to install my doors and reset my window yesterday.  They called when they were on their way as I had been told they would, and arrived promptly thereafter.  Having the doors removed was a bit stressful for me as I have a cat that can sometimes be an escape artist.  They were very conscious of that, and did everything they could to prevent that from happening.  They were both very personable, and happily addressed all my questions/ concerns.  I even apologized to them a few times because I was watching them work.  They both said it wasn't a problem, which was good because I was so impressed with their attention to detail and how much they cared about the job they were doing.  There is definitely an art to doing the finish work like the aluminum wrap, caulking, and interior trim, and they both attained artisan status with me!  I couldn't be more thrilled with the finished product, and I think they left their work areas cleaner than when they started.
    All in all, this was a great experience from start to finish.  I will be contracting them again in the near future to do more repair work to my remaining windows, and I would not hesitate to recommend Precision to friends and family.
    - Susan G.
  • Doors were replaced but job was not finished. Front door handle does not latch, only shuts completely with dead bolt. They were unable to to find a replacement lock for my storm door and never finished the interior or exterior painting or insulation. I was told they would be back to finish the job upon receipt of the replacement lock and because it was a special order it could be up to three weeks to receive. I never heard back from them after that. All contact attempts were unanswered. 
    During the whole project they were 1-3 hours later than their projected time every single day they were to be working at my home. Not only that but there were constant trips to the hardware store mid-work.
    - Casandra T.
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Door Installers in Norfolk

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