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Find Top-Rated Norfolk Chimney Repair Services

There are 14 top-rated chimney repair services in your area and 80 to avoid.

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Chimney Repair reviews in Norfolk

Real People ~ Real Reviews ~ Real Results

  • After my warranty company selected them for this incident, I made an appointment with Provider name locked. for 02 December, from 9:00-12:00 for them to take a look at a leak that developed in my roof.  Not only did they not show up during the 3-hour window, but they didn't even call to let me know that they were running late and would not be able to make our scheduled appointment time.  When I called in to Provider name locked. 's front office, they sounded less than concerned that I had just wasted half-a-day of work waiting on them.  I also called my warranty company to let them know of Provider name locked. 's lack of professionalism.
    - Ann S.
  • I found Provider name locked. on Angie's list along with 2 other vendors that were rated about the same. All 3 were rated good. I called all 3 and Provider name locked. (owner) called me back within a couple of hours. 1 other vendor called me back several days later, never heard from the last one. Provider name locked. said he was available to come over and look at the job the same afternoon so that was great. He came over and we looked at the outside of the fireplace and the chimney and we discussed some options. Provider name locked. is a very nice gentlemen and it was clear he was very knowledgeable about his business. He also looked at our front porch that needs some work. He got back to me in a couple of days, gave us a price on both the fireplace and the porch, told me if i did the porch work he would do the fireplace for free. That sounded like a pretty good deal but we did think the porch price was a little high and with the holiday's coming we decided to hold off on the porch and get the fireplace done. Here is the deal. The fireplace was very poorly designed as in the opening of the fireplace was way to large for the size of the flue and the height of the chimney. Smoke would come out the front of the fireplace because there was too much air and not enough draft. Our fireplace company suggested we raise the bottom of the firebox to decrease the opening and bring the fire grate closer to the flue. We tested this before hand by putting bricks under the grate to raise it up and it worked but the fire required too much attention because the coals were too far a from the logs. What Provider name locked. did was install a new Provider name locked. of fire brick on the bottom and then install a row of bricks cut in half in front of the new Provider name locked. of fire brick that matched the brick on the exterior of the fireplace. It is actually a 10 foot wall of brick with the fireplace at one end.The match is not perfect, but it close and it looks great. The gentlemen that the performed work, did a terrific job and it was clear he knew what he was doing as well. He answered all my questions and was meticulous about the craftsmanship. We are extremely pleased with how it turned out. We can't wait for it to dry and cure so we can use it. We will be calling Provider name locked. back to do our porch work in the spring. Based on the job they did on the fireplace, I am sure the porch will turn out great as well. Highly recommend this company.
    - Richard L.
  • Outstanding service from Provider name locked. . I just moved into a new house and wanted to ensure the safety of my two fireplaces. Provider name locked. was professional, friendly, and responsive in arranging a mutually convenient time to inspect and sweep the chimneys. With their experience as professional firefighters they really know what they're doing and that goes a long way to instill peace of mind. Highly recommended for this important safety and maintenance service.
    - Susanna R.
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Chimney Repair Services in Norfolk

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