Find top-rated Service Providers

Find Top-Rated Norfolk Carpet Cleaners

There are 16 top-rated carpet cleaners in your area.

Zip Code
Join Angie's List Now To see all 16 highly rated companies in Norfolk

Explore Our Solution Center for Helpful Carpet Cleaner Articles

Go to the article: 

What to Know Before Hiring a Carpet Cleaner

man cleaning carpet
Go to the article: 

What Are Average Carpet Cleaning Prices?

technician using carpet cleaning machine
Go to the article: 

6 Steps to Prevent Carpet Mold After Water Damage

carpet rolls in front of a home

Carpet Cleaning reviews in Norfolk

Real People ~ Real Reviews ~ Real Results

  • I am extremely pleased with the results from the cleaning! Stains that had not been successfully removed by a previous carpet cleaning company came out easily without any extra services needed. He even treated my large front door rug without asking. Service was prompt, technician was friendly and respectful. It is helpful for other potential customers to know that there are extra fees for moving large furniture, blocking furniture legs, or treating tougher stains. However the price was very competitive, they accepted a discount coupon and I will definitely use them again!
    - Sarah L.
  • Have used Kevin before with this rental property -- so the pricing was fairly straight forward. Kevin has a good system set up for communicating appointments. So I had the appropriate amount of reminders at all times. He sends a text when he is on his way from a previous appointments. He also cleaned the area rugs that were accessible. Carpets look great!
    - Pete N.
  • Roland was great. He was here early, professional, and very knowledgeable. He was done in 30 minutes and it looks great. I was very pleased with how quickly he called me back after emailing, and got us booked for the next day. He also provided great tips on how to clean the carpet myself, as well as advised me on fixing some spots on my hardwood floors. I would definitely recommend Masterkleen/Roland.
    - Deborah C.
  • In August of 2016, I took three handmade rugs to the store to be cleaned. I had purchased these rugs when I was completing some military service in Pakistan so they were very important to me. About 4 weeks later I went to pick them up and 2 of the 3 were cleaned satisfactory. However the 3rd one, which was 4? x 6?, had extensive color run across 80% of the rug. I paid almost 175 dollars for this rug to be cleaned by itself, since my dog had an accident on it and urine extraction was fairly expensive. When I questioned the young lady on the floor she was helpful but unsure what to do. She promised to talk to Alex and call me 2 days later. No call so I called back 5 days later. Alex was busy but he would call me back. 2 more days pass and no call so I tried again and was told Alex was busy but he would return my call promptly. After I explained that was yet to be done, the sales lady promised me she would take care of it. Alex did return the call this time and I explained my concerns of the color run across the rug. He said, ?well you signed the waiver about that when you dropped it off right?? I explained that I did sign a waiver after it was explained that the color run was improbable and if it did occur it would only be minor and where my dog urinated. Having said this I was unhappy and Alex agreed to talk to the owner Mark regarding my concerns. Today after nearly 4 weeks, me placing 5 more calls to the store, I finally talked to Alex again. He advised that he talked to the owner and I signed the waiver so there was nothing they would do but and I quote ?there is an old Persian dude in New York that can fix the color run but in will cost in the hundreds, I mean hundreds.? I asked why avoid my calls, keep my rug for an additional month, just to say there?s nothing to be done and then try to sell me an additional service? He advised, ?I?m just a manger and I don?t have that authority.? At the end of the day the rug is damaged and if I?m to believe the store, color run only occurs where a dog pees and 80% of the rug has color run which is impossible. I?m no rug expert, nor is that the point. The lack of customer service was appalling and they kept stringing me along only to try to sell me more at the end. It?s a nice store, with a lot of merchandise and they cleaned two of my rugs fine. If you want to take the chance on them cleaning your heirlooms in the future, good luck. Please remember if there is any problems with their work they will not fix their errors, delay responses and maybe even try and upsell you like they did me. BUYER BEWARE!
    - martin d.
  • Mr. Taylor has been maintaining my wife's vehicles for over 15 years. He's always professional, cheerful, and meticulous. People are always shocked when they find out the age of the truck. It's 12 years old and still looks new. Punctuality is not applicable for us because Mr. Taylor fits us into his schedule as he can. I wouldn't use anyone else, even if they offered to do it at half the price.
    - Robert C.
  • It was a fantastic experience.  John Liverman (Supreme Carpet Care) has been cleaning my rental properties for years. His prices are fair and always does a stellar job.  I haven't used any one else since doing business with him.  You won't be dissapointed,
    - Roger M.
  • Excellent! The owner, Michael was able to set up a next day appointment with his son Ryan. Ryan was very professional, nice and did a wonderful job. I highly recommend this company and will use them for all future carpet care needs.
    - Paul J.
  • Had a good system where he gave us a general time frame and then sent a text when he was on his way from his previous location.  We hired him because he was competively priced and said the job would take him 2 to 3 hours to complete.  Everyone else was saying that it would take them about an hour to complete the job.  We don't like to feel like things are being rushed and appreciated his attention to detail and requests to go over areas again.  After the carpet had dried there were four or five places that still had stains.  We called and requested him to return and retreat the areas that were still stained.  He agreed to come back to the house and retreat the stains -- with zero push back.  We appreciated his attitude in returning to the property.  He was able to return to the property promptly -- before tenants were scheduled to move in.
    - Pete N.
  • The company was very professional, the folks were dressed in company shirts, and were smiling/happy. Worked in a two man team, which made it go quickly and they moved things around as they needed to.  My light colored carpets turned out great ... all stains removed and have stayed gone (I waited to right this review to be sure).  Also had them clean a cloth loveseat and ottoman ... the difference was amazing when they finished.
    - Catherine M.
  • It was a filthy carpet in an upstairs duplex apartment that we own. We were not sure it would clean up. Dycarp cleaned it beautifully and it looks almost  brand new. Highly recommend them.
    - Diana R.
Join Angie's List to view provider's name.

Carpet Cleaners in Norfolk

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!