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Auto Shop reviews in Norfolk

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  • I had gone to my regular repairman to service the AC and fix the car's problem with stalling out after running around town,stopping and starting the engine many times in one day. He would either tell me he didn't know what was causing the trouble or in the case of he AC he would just replace the coolant and send me on my way. This lead to frustrating repeat trips for the same issue. One day I decided to give Wards Corner Shell a try. And guess what ? They took care of both problems in one visit. The AC had a hole in the line that my regular repairman missed. My 2001 Honda Odyssey was stalling out due to a defective main relay. Wards Corner Shell is now my go to place for through repair and quality service. They hang in there and REALLY track down the trouble with your car. And the crew doesn't mind answering questions. My kind of place !
    - STEVE H.
  • It went great. I had taken the car to my regular repairman for these problems and was told he didn't know why the motor was stalling out and not turning over. When I took it to him for the AC problem,he replaced the Freon and sent me on my way. The AC crapped out again after a few days. BUT WHEN I TOOK THE CAR TO WARDS CORNER SHELL. They dug down deep into the problem and actually FIXED it. The stalling was because of a bad main relay. Car runs great now. The AC had a leak in the line and an electrical issue. The AC is working like new again, WARDS CORNER SHELL IS NOW MY REGULAR REPAIR SHOP.
    - STEVE H.
  • I'll keep coming back to this shop as long as it's owned and managed by Mitch. I bring all my brakes and exhaust work to Mitch's due to the honest and professional service. On one occasion Mitch did some custom exhaust work on a classic car and 11 months later a pipe began to rub the frame. This shop determined where the rub was and fixed the problem at no charge.... 11 months later.
    - Michael S.
  • All I can say is, Mike really knows his business. He kindly let me hang out in the work area to watch him work. Never having done anything like this, I was amazed at how confident he was cutting, trimming, wetting, just everything he did to apply the tint film. AND, I was in and out within 30 minutes! I read a lot of reviews about other 757 installers, and GB Tint gently rose to the top of the list. He warned me to not panic about how it looks at install time to how it would look in a few hours to how it would look after total drying. That information was spot on. Take cash, as it costs him more to use a credit card machine to do the charge. Call him!
    - David M.
  • Lee is a master mechanic and his wife runs the front desk. Their son is PJ and he is also equally brilliant with auto mechanics. They are very honest and if they cant fix it, they will refer us to someone we can trust. Their prices are incredibly fair and they have gone above and beyond for us in the past. They are excellent and we would highly recommend them.
    - Brett R.
  • Punctual and competent tow ... except at the end, where the driver didn't assess the delivery site very well. He was a little off on his alignment of the tow truck, so the 'landing spot' was not as good as I would have liked. Had to adjust the truck afterwards for the mechanic.
    - Bruce W.
  • Chris is an amazing, honest, reliable, accommodating, personable, professional and speedy mechanic! Everyone that I have come into contact there is helpful, friendly and always willing to help. I received my vehicle back in a timely manner and the price I was charged was extremely reasonable.
    - Rona H.
  • The cost was free because it is included with my car. Yes, I would use them again. They are the best car experience we've ever had. Their customer service is top notch and it's easy to make an appointment.
    - CARRIE S.
  • Went well over budget. Requested to be notified when he was nearing an agreed upon amount and when I asked how cost were going, he was already over by thousands. I was told that body filler would never exceed a dimes thickness. Dan said he prides himself on this. My car is now being prepped for paint at another facility and the painter has notified me he has found soft body filler and thickness of the filler 1/2" or more in some places. Don't believe the magic of TV!
    - Walt S.
  • We had a bad experience, so we won't be going back.  We were trying to buy a car from them, because our car we kept taking to them was having issues.  They told us that was the lowest price then all of a sudden they lowered the price by $1000 or $1500 which was more than the difference that I'd offered.  But instead of selling to me they sold to someone else for less.  I later called to complain.
    - Matthew D.
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Auto Shops in Norfolk

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