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A major obstacle was that all of the immediate family live far outside the Provider name locked. area; involved family members live in Seattle, Indianapolis, and western Massachusetts. Thus, everything had to be arranged and conducted via phone and email. In addition, since the person being relocated is elderly, Ms. Provider name locked. and her crew had to deal with a cluttered apartment. Provider name locked. kept in constant contact with the family every step of the way and coordinated everything beautifully. She and her crew carefully packed all apartment contents, worked logistically with a local storage company, moved everything efficiently and safely, and transferred selected heirlooms to family members in multiple locations. In addition, she served as active liaison with several antique dealers and auction houses to appraise, sell, and financially track a number of items that needed to be kept out of storage. All of the work was done in timely fashion and well, especially given the less-than-optimal conditions. Ongoing family communication was a high priority for the company; this included inventorying sale items via pictures sent to multiple family members so heirloom items could be retained as desired. As company owner, Provider name locked. is extremely responsive (answering all questions quickly, and being very caring and sensitive to family needs / dynamics); friendly and courteous; highly knowledgeable RE: logistics, item values, and local expert resources; and highly capable. Especially impressive is that for everything the company did for us, the final cost was a good bit less than we had anticipated.
- PEYTON T.