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Upholstery Cleaning reviews in New York

  • F
    Upholstery Cleaning NYC
    Awful. We were very specific as to the stains that had occurred. The salesman, Peter T., assured us of a package and procedure that would work, and it didn't. When asked about it, he replied that it wasn't going to work well anyway, because the couch was stained too much. Why didn't he say that the first time? This guy was quick to make a sale and lie, and say whatever he could to do. He then berated my wife and my two year old kid, saying we shouldn't have our kid sleep on our old "dead" couch. My kid is 2. He doesn't sleep on our couch. His technician damaged our wall and some personal property of mine. I didn't ask for anything for it, but he responded how I was "scamming him" and he was going to sue me? LOL. Better, yet, I have this all documented in email correspondence. I will copy and paste the more lively comments from this awful business person. The first note is us telling him the history of the stain and our use, and then him making up his own commentary, very Donald Trump like if you ask me: "We never cleaned it with chemicals. We only wiped the milk spills with water. I explicitly asked you about this and milk stains when I emailed you. You were so quick to make a sale that you didn���t give me the truth that it wouldn���t really work on this type of couch and stain. I even paid for service not rendered (the extra package). The technician said he only could use soap and water on it. Sent from my iPhone" On Feb 4, 2020, at 12:27 PM, Peter Temnikovskyi wrote: ��� I do not appreciate false accusations that the service was not done properly. You do not clean couch for years, clean with some domestic chemicals and then expect great results. You should be more reasonable when it comes to the result based on the previous condition. Sincerely, Peter, junior manager e-mail: cleanmycouchnyc@gmail.com [*** Link removed ***] 24/7 text and online support phone: (212)-729-4629 ___________________________ *Ask us about our maid service and get 10% OFF today. *Enjoy additional 10% OFF referring us to your friends or colleagues. All not true, his claims.. but let's get some more doozies from Mr. Pete. "Technician did not even approach your wall. There was no need to approach it as a couch located separate. You are a scam artist, not me. You are ridiculous artist if you report a service for not removing stains off your old dead couch that has not been cleaned for years. I kindly offered to do a retouch cleaning but you chose a counterproductive way obviously. I will have to reject on a request to our technicians return to try to make it better. Good luck. Sincerely, Peter, junior manager e-mail: cleanmycouchnyc@gmail.com [*** Link removed ***] 24/7 text and online support phone: (212)-729-4629 ___________________________ *Ask us about our maid service and get 10% OFF today. *Enjoy additional 10% OFF referring us to your friends or colleagues. ___________________________" Here is my response. The point, if he wasn't in the wrong, he wouldn't be so defensive. This co. is obviously a con front. "Peter, the wall is brand new and he marked it. Please, at least be a man and take responsibility. I didn���t ask you to repair anything did I? I���ll take care of it. By your violent, defensive and emotional response, it only proves you have something to hide and work a business in bad faith." Never under any circumstance use this guy. I have even more I can post later.
    - John P.
  • A
    Always Green Carpet Cleaner
    I had a large stained area that I needed to be removed from my couch, they were easy to schedule and flexible about timing, and honest about what part of the stain might not be able to be cleaned, although it did come out! They cleaned the whole couch in under an hour on the spot, well worth the money.
    - A. C. R.
  • A
    Sunlight Fine Rug Care
    We rely on Sunlight to clean our antique carpets every year. They hand wash them and recommend necessary maintenance and repairs. In addition to their beautiful work on our rugs, they are also reachable and always get our items back within agreed deadlines. They also work with us when we have limited time and extremely professional and gracious when catering to our need.
    - Judith R.
  • A
    Sunlight Fine Rug Care
    True professionals. They tell you the truth about what they can and cannot do. VERY good service, costs more than others and it's worth every penny. I have used them for rugs, upholstery and repair. I will never go to another cleaning in NYC.
    - Lori H.
  • A
    On Time Carpet
    Excellent! Nathan did a thorough and professional job on all the wall-to-wall carpeting in my 2 bedroom apartment and on a chair in my living room. He arrived on time and did the work efficiently. As a result, my carpeting and the living room chair look great. I have used him several times before, and because he did such a good job previously, I hired him again. I highly recommend On Time Carpet for carpet and furniture cleaning.
    - Stanley S.
  • A
    NY Steamers
    Great job. Called this morning - Meir came in the afternoon (same day) to look at what needed to be done. We agreed on price (a bit high but I didn���t comparison-shop so maybe not...). Then his guy Boris came up and within an hour and 15 minutes had everything completed and cleaned up. Very professional
    - Rachel B.
  • F
    On Time Carpet
    It was nightmarish. Nathan arrived, set up his machine on our parquet wooden floor and proceeded to fill the machine with water from the bathroom. He then set down some large containers with the chemicals he uses. When I saw water being dripped on the floor, I asked him to put down a plastic tarp to protect the living room floor. I then saw the the container was leaving a mark on the floor and I became upset at his lack of response. Instead of taking steps to cover the floor, he began calling me "mean." I realized I was not dealing with a reasonable person, but with someone who thought that going on the offensive was the way to relieve him of his responsibility to protect our nice floors. I decided to remain quiet as he raced through the cleaning of the couch and chair, and only asked him once to please clean the flip side of the chair cushion. Even that basic request was met with hostility, to the point where I was ill at ease, and just wanted him to finish and leave. Frankly, I've been a bit nervous about posting a review about On Time Carpet, but I wish somebody who'd had a similar experience had reviewed their work so that I could have been spared this experience. The couch and chair were not cleaned properly. The couch cushions are different colors, and the chair is only about 60% clean.
    - LINDA AND PATRICK P.
  • A
    New York Carpet Cleaning, Inc.
    Excellent. I was somewhat apprehensive, since I'd never used the services of this company before. It was an excellent experience. I highly recommend Martin and John who were my providers. Not only were they personable, but extremely professional - they truly care about the services they provide and the satisfaction of their customers. The results were every thing I could have asked for. Finally, the pricing was as reasonable as one could possibly expect.
    - Wallace G.
  • A
    New York Carpet Cleaning, Inc.
    They were prompt, polite, professional and provided excellent service. Everything looks great. This is the best carpet cleaning service I have hired in years! The price also was competitive. I am very happy.
    - Julian .
  • B
    NY Steamers
    They warned that the food stains might not come out, but I asked them to proceed with the cleaning. The cleaning improved the look of the piece of furniture. While the stains are not 100% gone, it is much better than it was.
    - Kate M.
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Upholstery Cleaners in New York

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