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Storage Unit reviews in New York

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  • Everything was fine. The spacing was nice compared to other places I have seen. It was in a secure building. I did have an issue, where they said they would give me a smaller space, and then they didn't, which made me move to another company.  Their price seemed comparable.
    - Yujin A.
  • Although Provider name locked. storage facility is clean and safe, it is quite expensive. But that is ok. The real issue is that the management only cares about how much of your money they can keep. With more than 30 days advance notice (not required by Provider name locked. , btw) we moved out just a few days afer the start of the billing cycle. No one there mentioned that their policy is NO PRO RATING of the monthly charges. When we discovered this, we tried to negotiate with them, to be told that "by law we cannot return any monthly rental fees to you" and "you should have read your contract".  Not only had we had a storage space there for more than a decade, but our family members do too. We have never missed a payment or even been late. 
    Provider name locked. , you may keep your rules to the letter, and use them to keep our money, but you are losing our future business and that of many of our family members as well. Your customer service is simply insulting. It is not service for your customers at all.
    - Gordon S.
  • This is the most professional and well organized moving and storage company I have ever used in over 10 moves!  Their staff is courteous and accommodating, on time, keeps in constant contact and was right on their estimate.  The moving men packed, moved and unpacked everything so perfectly I didn't have to lift a finger.  The men were very professional, hard working, fast and cleaned up the apartment on both sides of the move.  Provider name locked. was my sales rep and kept me in the loop from estimate to follow up.  The fact that they also have their own storage facilities made things really easy.  I will never use another moving service again!  Provider name locked. the crew leader is the BEST!
    - Christopher M.
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Storage Units in New York

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