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Specialized Services reviews in New York

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  • My experience with Provider name locked. was excellent in every respect. Initial communication was clear and courteous; pick-up of chair was exactly as promised; quote for the work was reasonable; timing of the work was very fast; quality of the work was excellent; delivery of the finished chair was prompt. All in all, I could not have asked for a better experience (and I understand that others in our building share the feeling).
    - Steven P.
  • I purchased an $89 Sub Zero Maintenance Package, described as follows:
    "vacuuming and cleaning behind and underneath your fridge; thorough
    cleaning of the condensing coil, fan, motor, and drip Provider name locked. ; lubricating
    all moving parts such as fans and bearings; inspecting all connections,
    motor, fan, thermostat, and fridge accessories (e.g., ice maker, water
    dispenser, etc.); diagnosing any issues found."
    Of the services listed as part of the package above, only the coil was cleaned.  Nothing was lubricated, nothing was done behind or underneath fridge, and the inspection of the the unit was just a quick look.   When I mentioned to the repairman that I had thought the service would be more extensive, he said that the list above was a generic list and not applicable to every unit.  However since it was called a "subzero maintenance package" I think the provider should list services that would actually be performed.
    The unit was working ok except I was having a problem with the fridge light coming on consistently when door was opened.  I was told the switch needed to be replaced at a cost of $65, and he did this work.  I was glad he had this piece in stock.
    Repairman was polite and seemed competent, and appeared as promised.  But it seems like there is less to this "maintenance package" than advertised.  I ended up paying $160 essentially to get coil vacuumed and to replace a switch, which seems expensive.
    - Steffen L.
  • Service was excellent. Installers were punctual, professional, did a great job and cleaned up after themselves. I would use them again or recommend them.
    - Michael R.
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Specialized Services in New York

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