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Plumber reviews in New York

  • F
    BNH Home Improvement
    To Whom It May Concern: I would like to take this opportunity to warn future consumers about a Contracting business currently operating as BNH Construction NY or BNH Home Improvement, license # 1433553-DCA operating in the city of New York. Let me explain why I am taking this action. The owner of the company, Adam Chen will chase you and call you back until you sign the contract and give a deposit. After that, calls, emails and texts are completely ignored. When they finally show up to start the renovation, they send a crew that has no experience and is basically learning the job on your dime. I was told by their foreman, that they "fired" several of the workers because of the poor quality of their work.This after they had done a lot of work in my apartment. I was promised an English speaking worker every day and that was not the case. I had no way of communicating with the workers, as Mr. Chen seldom picked up his cell. There were different workers showing up daily who had no idea of where the project was and no knowledge of construction.Their work is shabby, messy, unprofessional and there is not one single thing that was done correctly in my home on the first try. They ruined the electric in a brand new fan, they scratched my brand new 50 inch Sony TV, the hardwood floor installation was a disaster with more scratches than straight lines, they installed my basin faucet crooked, chipped my brand new Quartz vanity top, had to repaint several walls since they were too lazy to clean their brushes in between colors, the tile floor in the bathroom had to be re-done twice, they broke a professional lighted makeup mirror, they hung a wall mount TV without painting the wall behind it. They had no regard for the few personal items that were left in my apartment. My clothing (which I had left protected with heavy plastic bags) was somehow covered with construction dust. My printer, small tv, cable boxes and routers were thrown around like garbage. They disappeared for weeks, even months at a time blaming it on the city, awaiting permits, while it actually was because their crew was sent to work on a different job. While I am discussing permits, I have waited since July, for the plumbing permit final inspection. I have called the DOB several times and they have no record of the inspection being requested. At the writing of this letter, it is May 31st. While there was a short delay due to lack of communication with my architect, I am living with an unworkable kitchen as a result of their permit issues. If you hire BNH be prepared for a 6 to 8 week job to last at least 12 months and a barrage of lies and excuses. If you are ok with a "crap job" these guys are for you. I am notifying the better business bureau and will file a complaint with the licensing division for contractors.I have photographs of many of the issues as proof of the quality of their workmanship. You will see how they left a radiator painted, floors missing grout, closet doors that don't close, floor molding installed crooked, cabinet hinges installed improperly, my stove still unconnected 1 year after the start of the work, door knobs glued on, no paint behind a wall mount tv and it goes on and on... Please note: there is no option for rotating photos, so please look closely
    - Marilyn C.
  • A
    JPI Plumbing & Heating Inc
    I just had a fantastic experience with JPI Plumbing. Joe answered the phone and let me know it cost $162.23 for a look see- diagnosis of the problem. He sent Rob over, who I would definitely hire again. He came in promptly from Staten Island to Manhattan. Rob was honest and easy to work with. While he was here my boyfriend called who is a Mr Fix-It type and said he preferred to change the valve himself, so we were only charged for the visit. If something more complicated comes up I'd call JPI again.
    - Wendy f.
  • A
    Elite Tech Remodeling
    George is a complete professional who went out of his way to provide top service. I definitely will hire him again. He is a pleasure to work with. Work went smoothly. He knows his building and construction codes 100% and does not cut corners.
    - Thomas WP S.
  • A
    NYZ Contractors, LLC
    The craftsmanship was outstanding and the work exceeded my expectations. Punctual and very responsible to my property, they really understand how to work in a Manhattan apt. with all the co--op rules and building regulations. I hope to hire them again when I purchase my next apartment.
    - Patrick D.
  • A
    NYZ Contractors, LLC
    Rishi and his team redid my kitchen and floors in my apartment. I am very pleased with their work and am just about to have them start on my bathroom as well. I couldn't be more happy. It has been so difficult for me to find good, honest workers, who pay attention to detail, help to cut costs rather than add them and are a joy to be around. I have lived in my co-op for over 15 years and for the first time feel like I have a contractor who I can easily go to and trust that job will get done as I had intended it to. Rishi even repaired little extra things around my apartment that were bothering me-- at a fraction of what I would have paid to have someone come in to fix. Rishi's team worked on demo for the kitchen, emptying everything out, so the cabinet maker could come in and do his part. I was impressed at the care he took with all my personal items and how clean they left everything at the end of their work days. When the cabinetmaker finished his part of the renovation, Rishi's team came back and did all the trim, counters, walls, and installed beautiful hardwood flooring in the kitchen and into the halls of my 1200 sq foot apartment. The best part about the work they did was the excellent quality and ease. The next best was that they finished their work on time and within budget. I cannot recommend these guys enough!
    - Anna C.
  • A
    Picasso Expert Renovations
    I found Picasso here on Angie's List and I am forever grateful. I had it narrowed down to a few contractors based on the reviews posted and after careful consideration, we hired Picasso as their offer was the most aligned with our need and budget. We have a two bedroom, two bathroom apartment on the Upper East Side in Manhattan. Initially, we needed a new kitchen and bathroom but after seeing the quality of the work we also ended up making things a bit more contemporary by adding new doors and replacing the trim work. Thrilled to also share that Picasso gave us a huge break to renovate and refresh our crown moldings which was totally a last minute decision!!!! My husband and I were dreading the work especially since we have a young child and our space is limited as is. We were pleasantly surprised when work commenced and things were properly covered and sectioned off and we had adequate livable space. Not too mention, the workers were very polite and VERY clean. Other than the areas temporarily out of use, the rest of our space was totally livable. The walls and surfaces were properly prepped and not just coated with paint. Most importantly for people who live in NYC, Picasso was super professional dealing with our doorman and building staff and finished the work every day well ahead of the building time deadline for construction work. Throughout the project we had zero issues with the building and the workers complied with the building guidelines. We were well informed of what would be happening on a day to day basis and were given progress reports and checklists. This was a great way to communicate with us, lessen our anxiety for the outcome while we were able to celebrate each accomplishment daily!! My neighbors informed me that they were completely unaffected and inconvenienced by the construction which was a very big deal to us! We were very happy and excited! Everything is finished beautifully!! It ended up taking us 3 weeks from the first to the last day of work which was AMAZINGLY ahead of our deadline. What a brilliant decision was to go with Picasso!!!! The finished product is SUPERB!! It feels like a completely new place and we are thrilled with everything. The little things mattered as much as the big changes. Updating the doors and trim as well as our crown moldings ended up being an impressive compliment to the space. Both my husband and I are very busy professionals but we wanted to take the time to share our FANTASTIC experience with Picasso in the hopes of helping others like us in making this important decision. We were given everything that we had agreed on in the contract. The level of communication from the owner, and the professionalism and expertise of the crew were a wonderful bonus. Anyone who is dreading a renovation like we were, should look no further. Thank you, Picasso for such a FABULOUS A+ job!!!!
    - Natasha N.
  • A
    Elite Tech Remodeling
    George and his team did a great job gut-renovating my New York City apartment. George guided me through the entire renovation process from the initial design to handling DOB permits/inspections to the actual construction and everything in between. He and his crew are top-notch - they are by the far the best contracting company I've worked with. The quality of their work is fantastic, and their attention to detail is outstanding. I am particularly happy with the flooring, tiling, and painting that they did. I always receive compliments from visitors on how nice everything looks in my apartment post-renovation. Price-wise, Elite Tech is not the cheapest nor the most expensive. Their prices are fair and they do NOT cut corners. A few times George was not entirely satisfied with how some part of the renovation came out and would re-do it even though everything looked great to me. He treated my apartment renovation as if he were re-doing his own home. If any issues came up (as is normal for renovations), George would immediately notify me and provide multiple solutions. He has seen and fixed it all! It's worth noting that George is ridiculously responsive via phone, email, and text. I was always able to get in contact with him even when he was busy traveling. I am very thankful that I chose Elite Tech for my renovation.
    - David E.
  • F
    Balkan Sewer and Water Main Service Inc
    I was told the plumber would arrive between 9-12. At 1pm I called them because no plumber had arrived and no-one had contacted me. They said, "oh yeah, I think he was pulled and put on another job ... let me check." I told them they were unprofessional and hung up. Four hours later I got a text saying the job had been cancelled. Avoid this company if you value your time.
    - Genevieve G.
  • A
    Mentions Mechanical Inc
    We have had the pleasure of working with Joel from Mentions Mechanical. He has been bringing our facility up to working order since we took over our business in 2016. For 2 1/2 years now, he has fixed everything, (the last owner of my business neglected everything!!). Other companies wanted to charge us incredible amounts of money (that this new business did not have). If it wasn't for Mentions Mechanical, and Joel especially, we may not have survived our first 2 years in business. They are a company with lots of integrity, honest, fair, competent. I need to get Joel to my home as well!
    - GYM N.
  • A
    Waxtel llc
    Dave and his crew started on time, and remained within the estimated budget. I live in a one bedroom apartment, and I needed to stay there. They were able to keep the toilet functional during the construction, and the apartment remained clean. We had minor issues just as expected in any renovation, but we were able to come to good solutions. Dave remained to be a partner, who was always available. While the work lasted a little longer than expected, I love the result, and that is the most important quality.
    - Vera S.
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Plumbers in New York

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