Find Top-Rated New York Mattress Stores
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Mattress Store reviews in New York
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the experience there was great! they were really patient in helping my indecisive boyfriend find a mattress he liked. our budget was whatever made him happy (it was his parents' birthday gift to him), but he tends toward the inexpensive, so they were really great in helping him find what really made him happy in a mattress vs having the most expensive or least expensive.
We told them up front that he was moving to new Provider name locked. city, and Provider name locked. would need to be delivered there the next sunday (so he had a bed to sleep on, instead of the hardwood floors of his apartment) when he flew in to begin his new job the next day. our guaranteed delivery window, 9-12AM on sunday, was not met. AT ALL. And then when we're calling frantically to figure out how to get his mattress there, we're told the salesperson at Mattress Firm in Provider name locked. Mall was new and didn't realize the delivery window for his mattress would be between 2-3 weeks after the "vendor" processed the order. suddenly our exorbitantly expensive mattress became immediately worthless. So here we are a month and a half later, and after mattress firm promising to reimburse Provider name locked. for his air mattress he had to buy, we have no mattress and denials of reimbursement.
Based on their delivery guarantee (their salesperson's negligence doesn't mean the guarantee isn't applicable), we should have a free mattress and $100 in our pockets for the substitute air mattress Provider name locked. had to buy. we have neither.
don't BUY FROM THEM. they may just leave you sleeping on a hardwood floor in a strange city without your money and looking forward to buying an air mattress.
- Abbey M.