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Limousine Service reviews in New York

Real People ~ Real Reviews ~ Real Results

    1. <Provider name locked. >Driver showed up at the wrong address to pick us up for an airport trip. He was 2 blocks away, delaying us by 20 minutes.Provider name locked. > <Provider name locked. >Driver drove up the wrong street, although he insisted he knew the way.Provider name locked. > <Provider name locked. >We had to YELL at him later because he almost turned the wrong way to get on the FDR Drive!Provider name locked. > <Provider name locked. >He drove VERY slowly, way below the speed limit, even though we informed him that his mistakes had made us late for our flight Provider name locked. > <Provider name locked. >When we finally got to the airport, I tried to pay with my credit card. He swiped it & I signed with my fingernail. Driver said the transaction did not go through. This happened THREE TIMES, because of his INCOMPETENCE.Provider name locked. > <Provider name locked. >I told the driver that we had to check in IMMEDIATELY or miss our flight, so I would pay by calling the Provider name locked. office.Provider name locked. > <Provider name locked. >While waiting to board, the Driver showed up with two police officers, who seemed eager to arrest us, based on the Driver's story. (incidentally, he hardly spoke English; he was Asian.)Provider name locked. > <Provider name locked. >When the police heard my side of the story, they asked if I was willing to pay under their supervision. This time, with the police INSISTING that the Driver swipe my card properly, it worked and the cops apologized for the treatment and humiliation we received in public.Provider name locked. > <Provider name locked. >Provider name locked. was informed about this AT LEAST THREE TIMES and has never contacted me to offer a refund, explanation (the driver was new, has since been fired, etc.), or ANYTHING.Provider name locked. >
    I had been a LOYAL customer for more than 20 years, as had my in-laws!

    - Frank P. T.
  • When I booked the bus, they took a $200 deposit on my credit card. They then emailed me saying that I'd have to pay the $1600 balance in cash to the driver. I told them I wasn't comfortable carrying around that much cash and that I'd like to pay with a credit card. They said that wasn't possible. I canceled, but they would not refund my deposit. They were rude and unprofessional.
    - Theodore S.
  • Driver arrived early and helped with all the errands, including putting myChristmas things in the storgae facility, which is quite a big job.
    He is always helpfu, pleasant and courteous.
    Their drivers do this sort of trip for me two or three times a year and I always use them to take me to and from the airport.
    Please note that this business is insured.
    - ELIZABETH A.
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Limo Services in New York

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