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Lawn Care reviews in New York

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  • Provider name locked. first came and looked at the garden.  There were plants in planters, and there were some plants planted in the ground.  I received an email of a design of the garden and the plants that he would plant.  When Provider name locked. returned to do the work, I was amazed.  Not only did he use the stumps of the trees, but he found some flag stones and made a path, he also used all the plants he found either in the planters or in the ground.

    I ask Provider name locked. to come back in the fall to clean up the garden and winterize it and get square stones to make a path to the garden gate door.  He did exactly what I wanted and all winter I looked at this beautiful garden.

    So come the spring, I ask Provider name locked. to come back and prepare the garden and deck for this summer.  I also told him I wanted two large white Provider name locked. bushes and again I received the most beautiful Provider name locked. bushes.  They start blooming in yellow and turn white.  I can't tell you how beautiful the garden is.

    My garden is like a showcase - I think he has performed a miracle

    - Georgi M.
  • While Provider name locked. obviously cares about what he does, and his team is fine, I found his personal customer service deplorable. Last year. it took time and effort to get him to understand how I wanted my property to look; he doesn't slow down and listen. I thought I had gotten through to him, but found he designed the landscaping how HE wanted it. I also spent hundreds on new plantings that were gone in a week, eaten down to the nub by deer. Deer of course are not his fault, but his foresight in recommending plants that are deer food, and his absence of responsibility afterwards was stressful and expensive. (When he saw the plants were eaten, he told me what other clients are doing against deer--as if its a new topic. What he should have done is ask beforehand how prevalent deer are in my neighborhood, and recommended other kinds of plantings, or none at all. He didn't ask, he just did, and then let me live with it..
    Today he told me I'm "wrong" in feeling frustrated with the state of my grounds compared with others around me that are flourishing. And while he's not listening, he's talking explanations. I as a customer who's paying somewhat premium prices, want a few things: my needs to be heard and taken seriously, and when mistakes are made, to be worked with to make things right--rather than plow through defensiveness and justifications. He tells me I'm his only unhappy customer, so maybe I'm crazy, but I don't like being railroaded, then given below par results, then piled on with excuses.
    I fired him today.
    - Steven H.
  • It is wonderful.  Provider name locked. took everything apart made a design for the garden, planted trees, used the tree trunks that were an eyesore and all the plants were moved and replanted.  In September I had them come over to plant some things that I had imported from Pennsylvania and to winterize the garden.  Again, I have enjoyed the garden in the summer and it looked wonderful with all the snow.  It was worth every penny that I spent.. In fact I have already call them to do some additional planting and get the garden in shape for the summer.
    - Georgi M.
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Lawn Services in New York

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