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Hospital Care reviews in New York

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  • I would give them the highest rating in every category.  I have never been to a more caring place in the world.  They are incredibly caring and their expertise is the best in the country.  They talk to me like a human being with a brain.  They explain everything and they have a very team-oriented approach.  Each doctor talks to the other doctors and everyone knows what they are doing.  They consult so nothing gets lost. 
    - ren G.
  • After being diagnosis with gallstones, my sister-in-law and I started researching. Now in this age of the internet, we, myself and my sister-in-law started researching gallbladder surgery and when the resident came back and I started questioning him about the side effects of the surgery, he asked where I got the information and I told him from the internet. He retorted back that 98% of the information on the internet is "GARBAGE". After that statement and the bad experiences I had with the doctors at this hospital, I told him "I want to be discharged". He looked a bit taken back and left the area. Another student came in and informed me that they would like to keep me overnight since my white blood cell count was high. At this point, I frankly didn't care, my sister-in-law was concerned but I really wanted to leave. She insisted that I stay the night and they would pick me up tomorrow. After spending the night, first thing in the morning I started asking to be discharged. They kept on putting me off, they said wait for the new blood test and when I started demanding to be released they said "We should do a MRI". Now it is already late afternoon, why didn't they do the mri in the morning and I expressed my displeasure how they wasted my time. After the mri, I asked for the results and they said I'll have to wait for the results.  At this point in time it was already dark and my family was going to pick me up after the party. I went to the nurse and demanded to be released and I didn't care what any doctor says! The nurse spoke to the doctor and said if I can keep 2 glasses of juice down then I can be discharged. Now I haven't eaten since Thursday night and it is now Saturday evening and I also have acid reflex and the nurse brings in 2 bottles of orange juice. Orange juice and acid reflex do not mix. I told her she has to bring something else, they ran out of apple juice on the floor. My sister-in-law brought me 2 bottles of apple juice for me to drink.  I drank those down and left, even if I couldn't keep it down, I would have left the hospital as a "AMA", "against medical advice" but NY Presbyterian doesnot have a "AMA" policy, they have a policy of if you feel that you are capable of leaving, you can leave. Part of the discharge practice is to contact the doctor for follow-up. I never met the doctor and I was not interested in having a surgery done by any doctor at that hospital. I initially setup an appointment but later cancelled and informed them that I would have another surgeon do the surgery if it is necessary. After interviewing several surgeons who are not affiliate with NY Presbyterian, they acknowledged that there is a side effect of the gallbladder surgery and one surgeon questioned me about my symptoms and I told him, yes nausea, red urine, extreme pain, etc.. He was shocked that I was released, the red urine signified that Provider name locked. was being directly dumped into my kidneys. He also informed me I would have been considered an emergency operation at his hospital and I am the call that usually comes in right around dinner. My attitude towards NY Presbyterian, I won't be going back to them!
    - Sue L.
  • The care and treatment were excellent. They did all the tests and it turned out well. When I went back to my cardiologist he was surprised that they were up to date on some of the newest things there. I got immediate attention because it involved my heart and they acted immediately.
    - BERNARD B.
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Hospitals in New York

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