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New York Glass Repair Shops from people just like you.

A
".I needed a piece of 1/4" glass (roughly 3' x 3') to replace a broken one to cover a table top. I just wanted rounded corners and edges to avoid scratching," and I wanted it delivered. I contacted S&J (in the Bronx) by email, along with two other Angie providers, with an overview of my specs. I received a reply the same day from two of the three providers. Several emails went back and forth to clarify the order, and I chose S&J due to their concern for thoroughness and accuracy over the second one. Also, S&J (I spoke with , who was completely courteous and professional) asked several good questions the other company did not - which had some impact on the final deliverable. The fact that their price was better than the other vendor simply made the choice that much easier. The rest is storybook. I called and spoke with once I had their initial estimate via email based on my specs. We refined the order (rounded, not beveled, nickel-size corners vs dime-sized, etc.), and he gave me a final price (exactly the same as his original estimate, plus tax), and we scheduled the delivery for Tuesday, 12/30. (I had expected to have to wait until the following week due to the holidays but, surprisingly, that was not an issue.) S&J called me to confirm the delivery on Monday, and asked if they could change the delivery to the am instead of the afternoon. That worked even better for me, so we rescheduled for 9am Tuesday. My bell rang at 9am on Tuesday, and Angel brought the glass piece up to my apartment, unwrapped it, removed the old, broken (and very taped up) glass and placed the new one on the table. It was exactly right, and fit perfectly. Sadly, it's become somewhat remarkable these days when product and service are actually delivered as promised. In this case, and Glass . delivered both product and service - as promised - in the most proper, professional, courteous and confident manner that I never even questioned the possibility that they wouldn't: and I was not disappointed. I am totally satisfied with every aspect of this transaction. I very highly recommend and Glass . for glass requirements. While my requirement was and straightforward, their website indicates they provide many other glass products and services. I would not hesitate to use this company again, or recommend them to others - to you (other Angie's list subscribers) - for your needs. This company has proven to be reliable, competent, courteous and honest. That's all I ever want from a vendor, and S&J certainly delivered.

-Ron R.

C
" did a nice job with the installation. He was prompt and quick. Price was good (about middle range based on the 4+ estimates received)." Loved the look of the installed wall/door. was super nice and courteous. Except . . . . After the job, there are some problems with the door leaking. I spent 12 months emailing and calling to come by to check it out and figure out a resolution. He responded to the first couple of emails, usually apologizing for the delayed response, claiming to be very busy. Lots of promises to follow-up to schedule a visit. And, that was it. No follow-up. No return visit. The door leaks and came off the sliding part of the frame last month. Some of the silicone caulking is peeling off. It's all functional, just ugly and the leaking water means there is a constant mess. I'm going to need to find someone else to come in a repair this in the next few months.

-Jennifer C.

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Glass Repair reviews in New York

Real People ~ Real Reviews ~ Real Results

  • .I needed a piece of 1/4" glass (roughly 3' x 3') to replace a broken one to cover a table top. I just wanted rounded corners and edges to avoid scratching, and I wanted it delivered. I contacted S&J (in the Bronx) by email, along with two other Angie providers, with an overview of my specs.
    I received a reply the same day from two of the three providers. Several emails went back and forth to clarify the order, and I chose S&J due to their concern for thoroughness and accuracy over the second one. Also, S&J (I spoke with Provider name locked. , who was completely courteous and professional) asked several good questions the other company did not - which had some impact on the final deliverable. The fact that their price was better than the other vendor simply made the choice that much easier.
    The rest is storybook. I called and spoke with Provider name locked. once I had their initial estimate via email based on my specs. We refined the order (rounded, not beveled, nickel-size corners vs dime-sized, etc.), and he gave me a final price (exactly the same as his original estimate, plus tax), and we scheduled the delivery for Tuesday, 12/30. (I had expected to have to wait until the following week due to the holidays but, surprisingly, that was not an issue.)
    S&J called me to confirm the delivery on Monday, and asked if they could change the delivery to the am instead of the afternoon. That worked even better for me, so we rescheduled for 9am Tuesday.
    My bell rang at 9am on Tuesday, and Angel brought the glass piece up to my apartment, unwrapped it, removed the old, broken (and very taped up) glass and placed the new one on the table. It was exactly right, and fit perfectly.
    Sadly, it's become somewhat remarkable these days when product and service are actually delivered as promised. In this case, Provider name locked. and Provider name locked. Glass Provider name locked. . delivered both product and service - as promised - in the most proper, professional, courteous and confident manner that I never even questioned the possibility that they wouldn't: and I was not disappointed. I am totally satisfied with every aspect of this transaction.
    I very highly recommend Provider name locked. and Provider name locked. Glass Provider name locked. . for glass requirements. While my requirement was Provider name locked. and straightforward, their website indicates they provide many other glass products and services. I would not hesitate to use this company again, or recommend them to others - to you (other Angie's list subscribers) - for your needs. This company has proven to be reliable, competent, courteous and honest. That's all I ever want from a vendor, and S&J certainly delivered.

  • Provider name locked. did a nice job with the installation.  He was prompt and quick.  Price was good (about middle range based on the 4+ estimates received).  Loved the look of the installed wall/door.  Provider name locked. was super nice and courteous.
    Except . . . . 
    After the job, there are some problems with the door leaking.  I spent 12 months emailing and calling Provider name locked. to come by to check it out and figure out a resolution.  He responded to the first couple of emails, usually apologizing for the delayed response, claiming to be very busy.  Lots of promises to follow-up to schedule a visit.
    And, that was it.  No follow-up.  No return visit.  
    The door leaks and came off the sliding part of the frame last month.  Some of the silicone caulking is peeling off.  It's all functional, just ugly and the leaking water means there is a constant mess.  I'm going to need to find someone else to come in a repair this in the next few months.
  • I met Provider name locked. when she taught a stained glass introductory art class at one of the NYC colleges. From there she did different types of work from repairing a window in my co-op to helping us design french doors and other window/glass projects. It has been a pleasure speaking with her as she is a solid professional with a great sense of humor. She made our design (itself a work of art), helped us with color choices and was open to making changes (which we did not. . . why mess with perfection).
    Visiting her studio, we could see the project come to life and, now installed without mess or fuss, on time and perfect, it is better than we could have imagined. (She told us it would be even better once the design had been made in glass. She was right.)
    I strongly recommend Provider name locked. as an artist and decades long stained glass master. Her studio, expertise, knowledge, sense of design, and kindness will bring me back for my next project soon. I can't wait!
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Glass Repair Shops in New York

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