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Drain Cleaning reviews in New York

  • A
    Excellent. Ozeas arrived punctually, responded to all my texts, bought the stuff that he needed for the job from Home Depot and returned what he didn���t need, and was a pleasure to work with him. Whatever the job required to get done, he knew how to find the part and fix it. I finally found a handyman who I can call for anything! Oh, and he met the building���s insurance requirements. Phew.
    - charlotte m.
  • A
    Richard showed as promised, a little late because of traffic, and quickly got the job done. He was respectful throughout the process to me and my property and explained what he was doing. I thought the price was reasonable and would certainly hire him again for other plumbing work. I'm fairly busy and when I decide to hire someone I just need them to come in when they say they will, do the job, and not require me to follow up afterwards, etc. Richard did all this and now I have the plumber I'll be using in the future.
    - Ernest I.
  • A
    Tony answered our call and came over within an hour. He determined our toilet was functioning perfectly , told us to have the building snake the line and wouldn't take our money. We had the super do just that and all is well. We would hire such an honest knowable company again.
    - Patti M.
  • A
    all went well. he came the same afternoon i called and assessed the job. i had to leave for an apopintment so he offered to return the next morning, which he did. he quickly snaked both of my problem drains and fixed everything. highly recommended.
    - Michael L.
  • A
    We called Stanley Lewis Plumbing and they sent Anthony out the same day to assess the issue and provide an estimate. Once the estimate was approved by corporate we scheduled Anthony to come back out to install the new parts and get our sink operable. Our appointment happened to be during a snow storm but Anthony arrived during the allotted time window provided by the office and made the necessary repairs to get our sink functioning properly. The process was seamless from start to finish and the Anthony was quick, pleasant, and quite knowledgeable. We added Stanley Lewis Plumbing to our list of approved vendors and look forward to utilizing their services in the future.
    - Morgan P.
  • A
    Excellent. It was a difficult job because the previous plumber had covered the flange with plaster in an attempt to get the toilet to meet the drain pipe. It did not previously meet because they had installed a new, higher tile floor but did not raise the flange. Therefore, there was leakage into the apartment below. Mr. Mirabile had to chip out all the old plaster and add new wax rings, etc.
    - Jane P.
  • D
    The plumber was nice but tardy. He snaked the suspected pipe however after the next hard rain the flooding still occurred. I called again on a Friday they scheduled me for Sunday. No one showed up. I called and they said he had an emergency. They rescheduled me for Monday evening at 6pm. 7pm no one showed up. I called back and they said it was never scheduled. I had to reschedule for the next day. The plumbers are ok the office staff is extremely poorly organized. I can't recommend this company because of this.
    - David A.
  • A
    We have never worked with someone else who is as knowledgeable, clean and pleasant. I can honestly say that if work needs to be done in our home and he isn't available, we are willing to wait. With other people you don't know what kind of service you might get but with him it's above and beyond. We are thankful for all of the help he has given us over the years in maintaining our apartment.
    - Jena C.
  • A
    Really well, it was a little hard to get in touch, but once I did - George was great! Very kind, tried to do less first - to save me money. Then he had to do more. He did a great job, tested & made sure everything worked, & then cleaned up beautifully!
    - Elisa D.
  • A
    Customer service was excellent. Probably one of the best companies that I have dealt with in awhile. (tech # 1493). My experience did not start off well. My appointment time was between 9-1. The dispatcher called me at around 9:45, but the tech did not arrive until about 12:40, so I was not all together thrilled with the fact that I had to wait 3 hours for the tech. I did call the dispatcher twice, and was told both times the tech was just finishing up and on their way. The tech who came in that day did the job; however, I'm not sure quite what happened, but when he was putting the trip lever back, the rod and spring attached to it fell down the pipe (it ended up being about 4 feet down). Another tech came the next day to try to fish out the piece, and although, he tried several things, after 2 hours, he was not able to. That's where Akimi (tech 1493) came in - the next morning, he came out on his day off and tried to figure out how to get the piece out. He wasn't able to get it out that day, but he came back the following Monday, and after spending several hours, he was able to get the piece out. This was definitely no easy matter. I really appreciated the time he took and his creative thinking on this. If he was not able to get the piece out, they would have had to open up the ceiling from the apartment downstairs to get the piece out. I definitely give Akimi props - he knows what he's doing, has a great attitude and will do whatever it takes to get the job done. He is definitely a great asset to the company! Also, I wanted to say how wonderful the manager, Jimmy was throughout this. He was incredibly understanding to my situation. He took the time to listen to every detail I provided, and took complete ownership in doing everything he could to make sure this situation was fixed. He made himself available to me if I had any questions at all and was always there to listen to my complaints, and he was responsive throughout.
    - Christine O.
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Drain Cleaning Companies in New York

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