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Carpet Installation reviews in New York

Real People ~ Real Reviews ~ Real Results

  • Provider name locked. was one of the three companies (I found on Angies List)  and contacted for this project.
    I needed them all to provide estimates on replacing & installing a new carpet--names of which I provided but at the same time asked if they could send me a sample.
    The installation ultimately had to be coordinated with a painter/carpenter (found on Angies List--Provider name locked. Emadoo--great!) who was installing wainscoting and painting the hallway.

    Of the three companies, Provider name locked. was by far most responsive, friendly and helpful not to mention most reasonably priced. (Mind you, all three companies provided estimates based on the same specks/carpet options. It was also a huge advantage that Class had a store in NYC which I visited for face to face meeting and finalizing of plans. Everyone I dealt with was wonderful and with Georgia's help, I ended up choosing a carpet displayed in the store as opposed to all others I considered earlier. The ordering process went smoothly and I got lucky there was just enough carpet available so I didn't have to wait for a back order. Right before the installation day, Georgia called me pro actively to clarify something about how the carpet will be seamed and make sure I understood that and was OK with it. I was, and really appreciated the call.
    The installation happened on the date and time specified, went smoothly and quickly and the results were beautiful. Everyone was totally thrilled with it and only wondered what took us so long to do it, considering how painless it was.
  • The result was absolutely fantastic.  I was ready to throw this rug away, and it has been delivered back to me in like-new condition, even though it is over 12 years old.  It is bright, clean, fluffy like never before with a great feel under the foot.  Its an incredible transformation.  I have had other companies clean this rug, and it was returned not much different than when it went out.  So I thought it was ready for the junk heap.  I am just delighted with this result.  And Provider name locked. was a pleasure to deal with, very attentive, delivery was flawless, right on time and the nice guys positioned the rug perfectly where I wanted it. I had asked for a thick rug pad, their specialist recommended a thinner one, and when I was undecided, they said if I didn't like the thin one, they would come back and deliver the thick one cut to size at no charge!  The pad they delivered ended up being perfect.   I cannot provide a high enough recommendation for this company.
    - Elizabeth O.
  • Provider name locked. was excellent.  The work done was great, the prices were fantastic but more importantly, the service was most professional, and super communication.
    - Ron R.
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Carpet Installers in New York

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