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Cabinet Refacing reviews in New York

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  • They were very helpful from start to finish, did everything on schedule. Due to an added idea that came up in conversation during the measuring and estimate, there was a misunderstanding about whether that was included in the estimate— but since we thought it was included they did not charge extra for it.
    - Lynn C.
  • Provider name locked. had done much work for us previously, including replacing a floor infested with termites. He helped us plan a complete re-modeling of a top-floor bedroom suite that included an en-suite bathroom and walk-in closet. This is an old house in an historic preservation district and so there are lots of unknowns as the work progressed. Provider name locked. dealt with it all with great patience, experience, and a designer's eye (as well as a contractor's sense of the practical solution to often quite complicated problems.) We ended up with a superb bathroom and re-modeled walk-in closet. A joy to use every day!
    - michael S.
  • It was a nightmare from start to finish and remains so.
    You cannot believe anything this company tells you they will do (and they will promise you a LOT!):  from "You won't believe how quickly the work will be done--4-5 hours tops", (they arrived at 9am and didn't leave until after 1AM--our family was trapped in my son's bedroom through the night until we had to move all the furniture and their contents back into the apartment at midnight) to their often-reiterated "guarantee" on their work (we were in touch with the sales manager for two months following their "service" who continued to promise we "weren't being forgotten" and that they would "make it right", until he stopped taking our calls and later never responded to the Better Business Bureau).
    The most important part for the work for us was to have a strong sealant on the floors to prevent any future damage.  (Our assurance from them was "You'll be able to drop an anvil on it when we're done".)  Not only is the sealant inadequate, it's as if there is no sealant at all--we now have to walk only in socks throughout the house and have guests do the same, and STILL the floors are deteriorating daily.  
    On top of this, some areas of the floor became basically "Giraffe spotted" from the unevenness of the finish they used.
    I only wish I could post pictures on this site--words wouldn't be necessary.
    Avoid this company at all costs.
    - Cindy K.
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Cabinet Refinishers in New York

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