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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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Basement Waterproofing reviews in New York

  • A
    Indoor Air Quality Services
    Mr. Planert was hired as a consultant and he did an excellent job with his analysis and recommendations. He was thorough, professional and a delight to work with. We now have a dry basement that we can use without fear of water issues.
    - Kat C.
  • A
    Gaudioso Contracting
    Anthony and his team were excellent. My husband and I are new to the city and we didn't have any friends with contractor recommendations, so we took a risk on Anthony and his team, and I can't speak more highly of them. They were very responsive, knowledgable, and the prices were completely fair. Book them! Book them now.
    - Jessica B.
  • A
    Elite Perfection Inspection
    John was helpful on the phone setting up the appointment and punctual to my townhouse where I had a leak in the basement entering the building from an unknown and invisible infiltration point. He wrote up a good report with thermographic images and made some good recommendations for solving the problem, and some good tips to look out for when hiring a contractor. Overall, an honest person with a dedication and interest in his work and looking to help his clients. I recommend him.
    - Sebastian N.
  • A
    Scala Renovations
    On all occasions, Jason and his team came in, took control, made the repairs quickly and efficiently, and did not try and gauge us like other companies that knew I/we were desperate. He made the entire process easy for me at my business and my home. His work is amazing. He and his guys have a great attention to detail. I trust them completely and I am happy to refer Scala Renovations as well a talk to anyone that might be considering them for a job!
    - Claudia C.
  • A
    Rahat Construction Corp.
    Great!!! Kazi and his crew arrived on time and did not stop until the work was done. They worked long days in a dirt-floored low-ceiling space. They remained cheerful and responsive throughout. I highly recommend them and will hire them again for painting, floor work, etc
    - Louella B.
  • A
    Milestone Restoration & Roofing Inc
    Working with Mik and his team was a pleasure. They are just amazing people. We had time constraints but Mik managed to finish everything in time and within budget. He listens, and was patient enough to accommodate my additional request (fix drain, which was not in scope). The final result was very impressive. I will definitely work with him for future renovation and masonry jobs.
    - William B.
  • A
    Basement Solutions LLC
    Basement Solutions LLC  provided excellent masonry work for us in a professional and reliable manner. Bill, the owner is very hands- on and is always available to discuss recommendations and any issues. He is a trustworthy, friendly, easy going, punctual, and hardworking professional who provides excellent customer service.


    - Fred S.
  • F
    A Stewart Roofing and Waterproofing
    SCAM. BUYER BEWARE. Again and again they promised and failed to send the proposal. We needed to be out of town for the work to be done (only one entrance to our house), so the JUNE 5TH date was very important. We boarded our cats that week (one needs diabetes shots) instead of getting a sitter, which cost us hundreds of dollars.
    It became clear that they were going to just try to show up on the day they THOUGHT we were leaving town, without sending us a proposal in advance, strong-arming us in this way. We were gone already, though. The son said he would send me the proposal. i said if it looked okay, I would pay him upon our return. Needless to say, we haven't heard from them since, and no proposal was ever sent.
    We lost hundreds of dollars boarding the cats for work that was never performed and will likely have to spend this boarding money for the cats again, when we find a new company for the work (Researching Angie's list for reputable company now).
    - Elizabeth M.
  • A
    Basements Love Us Inc
    The job went smoothly and met all our expectations.  The workers/crew were knowledgeable, neat and friendly.  They completed the job in an efficient, timely and orderly manner.  The office was also very responsive and accommodating to our inquires and requests.
    - Armen M.
  • F
    MecTec Inc
    Initially the crew showed up nearly every day for the first month, and did the demo work and some of the wood work, and the bathroom floor tile, installed the header, and the electrical and plumbing.  We noticed problems and had difficulty getting a representative to come and see that we were seeing needed to be re-done.  I was told by Shelly they don't usually do that.  Hard to believe.  They wanted us to pay the 90% at that point and we did but only if they agreed the work was nowhere near 90% done, and that many things they had done were done improperly and needed to be remedied, and that they would finish promptly.  I insisted that Marcello, who I think may be the only other employee of the company, and who had done the estimate, come and see for himself the problems, which he did and agreed needed to be re-done.  Some of the work that we pointed out at that time that needed to be done included re-doing the window sills--they had installed them too high so that you couldn't get your fingers under the window lip to open the windows.  The bathroom floor tile was uneven --some tiles higher than others and the grout lines were very uneven.  They used Romex for the electrical which is against code and ignored our emails about it, and never replaced them. They covered over electrical outlets with sheetrock and left them live hidden in the wall. They never did the three stage skim coating of the walls.  All throughout I sent Shelly pictures of the problems, and countless emails--all I got was a run around. I have all the documentation to prove it--I am so glad I mainly used email.  I have hundreds of pictures. I asked to speak with the owner several times--I got no response. Typical emails with Shelly would go like this:  Shelly says the walls are finished and ready for paint.  I then say my husband was at the apartment and there are circled areas on the walls.  Shelly then replies, that's because these are areas not finished...  
    After that payment they didn't come back, and finally after a month we gave them a deadline to finish what they could, which was everything but installing the cabinets, and the shower tile (which couldn't be done until they repaired the poor installation of the floor tile).  Even with the deadline they only worked about  a day and a half more--and that work included using the wrong grout in the kitchen, which they first said was because we didn't supply the grout, and then when we showed them photos of the grout in the apartment, they said they didn't use that type of grout.  They also finally installed the closet doors, but cut them so unevenly they looked ridiculous, and left big gaps between them. At some point in that last week Shelly said they hadn't come back because we didn't have the materials they needed--and I pointed out as I had previously many times the long list of things they should have completed and that we were only missing the kitchen cabinets and the shower tile, and that what we had been asking them to finish were the long list of other items.
    There was never any apology about the poor work done, which was the least they should have done.  I have countless emails and never was there any acknowledgment.  We finally terminated the contract and had the apartment inspected--literally everything they did had to be re-done.  The waterproof membrane under the shower tiles had cuts in it so it would have leaked.  All the plumbing had to re-done--there weren't proper shut-off valves, none of the pipes were attached to the wall, and so much more. The kitchen floor tiles weren't installed with any mortar on them--they popped right off the floor and the backs of them were as clean as when we bought them. Not one single window or door casing or the closets were installed level and plumb.  Everything was crooked and uneven. The header they installed to support a ten foot section of wall that was removed was constructed to look like a support but was only made of 2 x 3s to nail the sheetrock to so it looked like a header.  We are lucky the roof didn't collapse.  Frankly, we are lucky we found out all the problems before someone was hurt or damages to our neighbors were incurred.
    Update:  Addressing MecTec's responses:  "portion of contract paid was for the work completed"--we paid them a little over $27,000 and had a balance of a little over $2700.   The work not done:
      3-stage skim coating, baseboard and shoe moldings, installation of outlet,  installation of bathroom saddle, installation of bathroom fixtures (e.g. toilet, vanity, medicine cabinet, shower body), installation of closet shelves, preparing all wood trim for painting, installing door trim on inside of bathroom door, installation of kitchen cabinets, appliances and backsplash, installation of shower wall tile and grouting, installation of shower window surround, niche, and curb.  Certainly more than a few hours work.  According to MecTec's response, all of that work would have cost only around $2700!  As far as our asking for changes during the initial negotiation and subsequently--yes we did--on a total renovation of around 30k, you would expect that.  But the number of changes/additions was under 10 things--not much for such a big project.  Meetings?  We were at the apartment 2-3 times a week.  "MecTec never said no to return and fix issues..." And never said yes, but more importantly never came back to fix the problems!  We gave them almost one month to make repairs and finish the work, and they did virtually nothing--leaving us no choice but to terminate the contract.



    - Carina L.
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Waterproofing Contractors in New York

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