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Apartment reviews in New York

  • A
    Hector is very professional and a pleasure to deal with! My husband and I renovated our entire apartment with him and we got excellent service. We would definitely hire Hector and his team again! Candida
    - Candida M.
  • A
    My kitchen cabinets were recently painted and it was a very poor paint job (peeling paint, a raised orange peel texture, hi-gloss instead of satin, holes where the cabinet hardware was, etc.). Ricky and crew were able to come in and repair and repaint the cabinet doors and drawer fronts in a very professional manner. They have a wonderful positive attitude, communicate very well, and are thoroughly knowledgeable about their craft. They are punctual, efficient and clean up the work area. Now, my kitchen cabinets have a nice, professional coat of paint, and look great!!!
    - VICKI S.
  • F
    This was a bad experience. They did the work on an exterior facing wall that is about 3 1/2 feet high by 10 feet wide. The job was to remove the radiator grill for a plumber and the place the grill back and paint and repair the wall. They only painted around the radiator, and did not paint the remaining 18 inches of wall. The estimate for painting the rest of the wall was outrageous. When I said I would paint it myself, they demanded the paint, even though the estimate clearly stated that paint was included in the price. They did the same in the bedroom, which has a smaller wall. There is a big lump of plaster around the grill and again, they only patched the wall--this wall was even smaller than the living room. It's sloppy. Also, they don't like dealing with women--so ladies, expect to be treated poorly by this company. They will not respect you and will argue every little point. And everything, I mean everything is an extra charge.
    - Lynda D.
  • A
    NVI did an excellent job on our renovations. Anyone who comes through our home is impressed with their work. They were professional and were very thoughtful when it came to any installation/change. We would be happy to have anyone come to our home and see their work first hand as it speaks for itself. We would highly recommend NVI home improvements.
    - Deepti Z.
  • A
    Anthony and his team did a beautiful job on my bathroom (gut reno) and kitchen. The work quality was excellent and attention to detail was meticulous. I’m so happy with the decision to hire them and the end result. The foreman Nicolas and work crew were very respectful of my apartment and building during the project - several neighbors and building staff commented how the disruption was minimal and that the workers where there on time and ready to go each day. It took longer than expected, but there were no issues with scope or budget. Anthony accommodated reasonable requests within the scope and didn’t nickel or dime on anything. Allison from his office was immediately responsive to any questions. Extremely professional all around. I would hire Gaudioso again and recommend them highly.
    - Caroline T.
  • A
    It went well. Rick did a great job. He started on time and ended on time. The entire apartment was light a bright. I live out of town and needed to have the place professionally cleaned. For an additional $175, Rick offered to take care of this for me. When I visited a week later, I was so pleasantly surprised to see the finished work and the cleaning -- spic and span -- every inch of the apartment was cleaned, even the windows. The price below excludes the cost of the professional cleaning.
    - Susan C.
  • A
    We first contacted Anthony and left a voicemail. He promptly returned the phone call and scheduled a time to inspect the apartment. He showed up on time. He walked through the property and made some thoughtful suggestions that other contractors had not given, which was impressive. Anthony mentioned he had worked in the building too which was positive. Anthony promised to have a quote within the next 24hrs, which he delivered on. Other contractors were significantly slower. We had some change orders to the original quote before commiting on a contractor. Again, Anthony and his team were prompt to accommodate the orders. While Gaudioso was not the cheapest quote received, they showed excellent professionalism and responsiveness, which ultimately tipped our decision to use them. It was the right decision. After agreeing to use Gaudioso, their team compiled all the paperwork our building needed in a timely and orderly fashion (COIs, contracts, scope of work). After signing and working out a payment schedule based on percentage of completion, we were referred to one of the foreman, Luis. We walked through the job and clearly labeled everything that had to be done around the apartment. Luis was extremely thorough throughout the process. He was on site frequently checking in on his team. The first week, the team discovered a defect in our floors that would require plywood to fix to elevate and support our wide plank hardwood. They organized the requisite materials and corrected the issue within a week. We had ordered the actual hardwood floors from a separate supplier. Luis and his team picked up everything from the delivery truck and transported to apartment without issue. The floor installation was excellent. No noticeable gaps or creaking. The baseboards and shoe moulding also look great. We also had the entire apartment (1600sqft) painted with numerous accent walls. The result was beautiful. All of our bathroom changes, in particular changing the vanities, were done to a high standard. Regarding the electrical, everything was done well. The most difficult piece, a 5ft wire nest chandelier was installed perfectly. As a final point of praise, Anthony's wallpaper services were done to perfection, and the wallpaper wasn't the easiest to line up visually, which is a credit to them. The job was slated for up to 5 weeks, and it was completed on time. The crew also cleaned up extensively as they finished each major component of the scope of work. None of our neighbors or the building had any complaints either. In total, we were extremely satisfied with Anthony and his team. If you're looking for quality, professionalism, and respectful people to work with, go with Gaudioso.
    - Luke T.
  • A
    Rick is so professional and his team did an amazing job. The painters were right on time and finished the entire project in one day. Rick came to explain the job to his team and then came back to check the finished job. I highly recommend his company to anyone that needs a paint job. It was a stress free and excellent experience.
    - Lisa G.
  • A
    Anthony's team provided timely & professional service. They really go above and beyond for their customers. Highly recommended. (Caveat: as with most general contractors in NYC, they do subcontract out flooring work.)
    - James C.
  • F
    My experience with Berceli was awful and would never use them again or recommend them. Samir, the project manager, was highly unresponsive throughout the construction process and did poor quality work that involved numerous shortcuts. Berceli practically forces customers to pay by check by adding a 3% charge to pay by credit card. The project was contracted to take 90 days, but took six months to complete! There were times when the workers didn’t show up for days/week at a time without any explanation. In addition, the quality of their work was poor. The shower floor was uneven/bumpy and wasn’t properly pitched so the water doesn’t flow to the drain; the drain isn’t the lowest point. The kitchen cabinet inserts were not properly stained and Samir wouldn’t acknowledge it despite sending him pictures until after I contacted the cabinet manufacturer. The cabinetry wasn’t properly fitted for the refrigerator and as a result, the refrigerator door doesn’t open all the way. The paint used on the bathroom ceiling wasn’t suitable for wet/damp areas so it peeled off right away. In addition to poor quality, Samir took multiple shortcuts. Despite what was discussed, he laid the new tile floor on top of the existing wood instead of going down to the sub-floor to make the tile level with the rest of the floor. We also agreed to make the countertop a higher-than-normal 37”, but instead he made it 36” without any notice. Despite sending Samir multiple pictures of the shower nook design, he put in a totally different version without any notification and installed door trims of his choosing without discussing it. Finally, the workers repeatedly went through my closets and took my personal belongings, even after speaking with Samir. As a result of theft, I was credited for the possessions they stole.
    - Eric C.
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