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Find Top-Rated New Orleans Upholstery Cleaners

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Upholstery Cleaners to Avoid

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Top Rated Upholstery Cleaners

5

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Over 544 reviews for
New Orleans Upholstery Cleaners from people just like you.

F
"Would not use this vendor again. He promptly arrived and performed the service. However, i could still see the dirt on the couch. I had him come back and redo" the couch and then after the 2nd time I could still see the dirt. I then borrowed a friends machine and cleaned it a third time. Next time, I will purchase a machine and clean these item myself. Would not reccommend this vendor.

-kristine T.

A
"Individual was very professional, came on time and worked hard until job was done.Final cost was more than quoted on phone because stains wouldn't come out," but wasn't very expensive anyway. Sofa had never been properly cleaned for 5 years.

-karen M.

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Upholstery Cleaning reviews in New Orleans

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  • Would not use this vendor again.  He promptly arrived and performed the service.  However, i could still see the dirt on the couch.  I had him come back and redo the couch and then after the 2nd time I could still see the dirt. I then borrowed a friends machine and cleaned it a third time.  Next time, I will purchase a machine and clean these item myself.  Would not reccommend this vendor. 
  • Individual was very professional, came on time and worked hard until job was done.Final cost was more than quoted on phone because stains wouldn't come out, but wasn't very expensive anyway. Sofa had never been properly cleaned for 5 years.
  • First, we never got an accurate estimate.  We were told it woudl cost $3/square foot to clean the rugs, but we didn't know how big our rugs were (he told us they would be measured when they got to the facility).  We didn't get a written estimate of completion, we were told verbally that it woudl be difficult to get them back in 2 weeks as we wanted.  We were flexible about that, but called once in June, once in Provider name locked. , and once in August to see when they would be returned and were told the chair wasn't ready because it needed so much work.  We didn't get our rugs back until Nov 10th after four failed promises on a specific delivery date and time.  Starting in September, we called weekly, and our calls would be returned every 4th-5th try.  We heard every story int he book, warehouse damage, delivery truck wrecked, fired employees, big job out of town.  We eventually were told that our rugs weren't labelled and we had to comb through digital photos to identify which were ours.  I was told that there were many families in our situation, and then belittled by identifying how much their rugs were worth compared to ours and further insulted by calling our rugs Lowe's/Home Depot purchases when in fact they are hand hooked wool pieces of high quality.  When they were returned finally, one rug was discolored and threadbare, and we were told it was due to insect damage, though we had no such infestation.  All three rugs, but particularly the largest, had such an intense chemical smell that a guest had her first asthma attack in a year immediately upon entering the house.  He wanted to charge us $800 for the service, which was laughable considering that it took 2 weeks after threatening a lawsuit and filing an affidavit with law enforcement stating that the rugs and chair were were stolen to get them back, and he was an hour and a half late for that promised delivery time as well.  It seems to be a one man operation and he is clearly in over his head, a pathological liar, an addict, or some component of all three, because though he had many excuses, none could truly explain how bad the service was.  It felt like our rugs were being held ransom and they weren't cleaned well.  The whole experience was awful, the worst I've ever had, and now I have to deal with an even worse chemical smell than the pet odor they were sent off with.
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Upholstery Cleaners in New Orleans

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