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Pest Control reviews in New Orleans

  • A
    Inspector 12
    I met with Ivan this morning for a termite inspection and review for a contract. There was a follow-up phone call from his office confirming the appointment and Ivan arrived within the allotted time. He was thorough and patient explaining the whole process. Helpful with suggestions in regards as to not making my home termite friendly. While waiting on his final report and quote I am quite confident I will be using him. Will follow up after that.
    - Cindy H.
  • A
    Terminix - Metairie -Termite & Pest Control
    Josh was terrific. He arrived on time and did a thorough inspection and pet-friendly treatment of both the inside and outside. During his inspection, he noted two home maintenance needs (a broken soffit vent and an insect entry point where the A/C enters the house) that he suggested I address. Because my house backs into a park, he included a rodent bait trap in my year behind the A/C unit. I noticed immediate results. After about 2 months I called Josh after we began to see signs of roach activity. He retreated the house the same day and the treatment was totally successful. My only complaint is with me -- why didn't I get this service sooner.
    - Dennis M.
  • A
    Mosquito Joe of New Orleans-Northshore
    I���ve spent my professional life in the service industry and have always strived to anticipate needs and exceed expectation. I recognize it when I experience it and your team has always done so by being understanding, responsive, curtious and helpful.
    - Marc M.
  • A
    AA Live Bee Removal
    I called Emil with what I thought was a bee emergency! Thanks to him, we avoided what would have been an actual emergency. After asking a few questions, he told me the bees I had observed flying into a hole in our siding were scout bees. He patiently talked me through "scout bees" and told me how to address the problem. What an amazing resource! Thank you Emil!
    - Toi C.
  • A
    Roach Busters
    Great. I have been using Roach Busters for many years. I have my property treated annually for termite prevention, as well as quarterly pest control. Since using Roach Busters, I've never had a termite or bug problem. Bill and Sean are always punctual, courteous and professional. I would recommend using Roach Busters for your pest control.
    - Alice H S.
  • A
    Inspector 12
    Ivan is a real pleasure to work with. He is extremely thorough, knowledgeable, and kind. He went above and beyond the work that he was required to do. He allowed me to follow him around during the inspection, shared his extensive knowledge about termites, and responded to several phone calls later to answer additional questions. When I followed up with him a few weeks later with another question, he took time out of his busy day to patiently explain details and offer an estimate. He clearly knows his profession very well. His fee is more expensive than some of his competitors but I would say it's beyond worth it. You can be sure your money is going to an honest person and a locally owned business, and you know the job is going to get done right. Hire this man!
    - Kevin C.
  • A
    Billiot Pest Control - Harvey
    Perfect. He called and let me know he was on his way. When he arrived he immediately identified the small bugs as baby roaches. Then he went right to work spraying inside and out. Upon request he gave also gave us an estimate for terminate control. He was neatly attired and very professional.
    - Bonnie S.
  • C
    I have been a customer of this company for 17 years. Augie Senior ran a great business, always took care of the customer - polite - professional - priced competitively. Unfortunately, Augie Sr. retired 2 years ago and Augie Jr took over the business. First service after his retirement I was told by Augie Jr that he had been after his dad for years to go up on my price - and now he is going up on me and also will not renew my contract. Well .... OK, since they were on site to do the treatment I went ahead with it ... and then... I called about 3 months ago because I was having a problem with mice. The lady (Angie I believe) that answered the call was extreamly rude. She said "It's termite season and I am not booking anything but termite treatments, you need to call another company" - Wow - I never heard of telling a loyal customer of 17 years to call another company. So I did. Fast forward to 2 weeks ago when I am now calling to schedule my annual termite treatment. Admittedly I did forget about the appointment and when the young man called and said he was at my house , I apologized - he was very nice and just said it happens, call the office and reschedule. A week later I get a bill in the mail - I called Augies and got the same lady on the phone. She was again extreamly rude. I said - I have a bill but the service wasn't performed so I need to reschedule. She insisted they had sprayed and done a visual inspection even though the young man told me they were not doing that because no one was home. I said, the appointment was for a termite treatment - not a spraying and I have new piers under the house as well as new sidewalk down one side - there is no evidence that new "bait plugs" were put in or any type of treatment done. Angie got very rude and said she had no idea what I was talking about "we don't do that type of treatment" - I said that is what they have done for 17 years and again I do not see any evidence it was done on the trip in question so I need to reschedule . Angie says It's not my problem and I don't care if you pay your bill or not !! REALLY - I said - mam ,if you work there it is your problem. May I please reschedule and would you have Augie come out with the technician . Fast forward to the day of service - the technicians were very nice and professional. They did a great job - but.... Augie told them to tell me he was tied up and couldn't make it. So I relayed my problem with Angie to the tech and they passed it along to Augie that I would like him to call me. Still waiting........................ Obviously Augie Jr does not need my business and doesn't care how his employees treat his customers because like I said I am still waiting and no call.......... To bad. I have referred at least 10 other customers to them over the years . Next year I will find a new company that cares about having my business and I will no longer refer anyone to this company. The short of it is - I do not recommend this company. You will get a bill and an attitude from the office people - who are for whatever reason disgruntled and do not care to have your business or not.
    - Cindi R.
  • F
    Wegmann Exterminating
    I have a termite contract with Wegmann Exterminating but after the first treatment he vanished. I called multiple times, left messages, texts and emails. I've since read this is Willy's pattern with customers or maybe something happened. Either way find someone else and don't waste any time trying to find Willy.
    - lee j.
  • A
    Inspector 12
    I called Ivan at Inspector 12 for a second opinion after a different contractor had tried convincing me to sign a work authorization (while refusing to even provide a written estimate) allowing them to file an insurance claim on my behalf and begin tearing out my floor and wall in order to do an "emergency" mold remediation. After a thorough inspection, Ivan essentially told me that I could fix my own problem with $100 and a trip to Home Depot. He even waived his inspection fee. Ivan was highly professional, informative, and helpful, and saved me from spending a bunch of money that I didn't need to spend, not to mention saving me from tearing up my floor. Honesty and integrity will always earn my business. The next time I have a mold or termite issue, Inspector 12 will instead be the first company I call.
    - Douglas J.
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Pest Exterminators in New Orleans

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