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Home Security System reviews in New Orleans

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  • We left another company to move monitoring over to Provider name locked. .
    Provider name locked. M was SOOOO helpful. She called us back with every little detail. They use a 3rd party installer - he was able to come and deauthorize our previous monitoring system and redirect to Provider name locked. . He was here for over an hour, but only charged us for an hour of work. 
    Provider name locked. was awesome - our previous provider had made us purchase a new cell monitor device, which I wasn't willing to do again. She called all companies and did all of the leg work to make sure we could integrate with their system. It's amazing how a call back and a little attention from a company makes your experience so great!
    Would highly highly recommend. Feels great to have such a competent company monitoring the security of my house for the same price as many other incompetent companies!!!
    - kelly A.
  • We bought a new house with an alarm system - spoke with Nick Provider name locked. about monitoring. His guy insisted our installed cell communicator would not work with his monitoring so we bought a new cell monitor and signed up for a year service. We also paid him to add glassbreak sensors. ONE YEAR after paying him we still had not received the glass break sensors after my husband called him atleast once a month. Then our alarm stopped communicating with central station. We found this out on our own from another company - not once did Nick Provider name locked. alert us that we weren't monitored or being covered, etc. We had gone out of town multiple times as it flashed "FC" (failure to communicate). After atleast 10+calls to Nick Provider name locked. where he always had a new story we switched companies after losing 9 months of monitoring fees. The new company said that the old cell monitor works fine with any system and the cell monitor we bought from Provider name locked. for $200 can not be used because the holding company will not release the monitor because Nick Provider name locked. hasn't paid his bill. 
    I was also told that Nick Provider name locked. is not licensed to provide security monitoring by the LA Fire Provider name locked. - BEWARE he will take you in as a super nice guy on the phone and not deliver.
    - kelly A.
  • Provider name locked. is an amazing company!  First, their customer service is so phenomenal that I thought that there had to be a catch, which of course, there wasn't.  The rep that initially took my call- Provider name locked. - was so helpful, actually talking me out of some of my ideas that were unnecessarily redundant and costly.  The kit with the security system arrived, and I was so impressed by how every item was numbered, how each step of the process was so simply explained and illustrated, and how incredibly easy it was to install.  For anyone wondering if the installation is too difficult, I can tell you that it is not in the least bit difficult.  Additionally, for anyone wondering whether the technology is as good as the the "hardwired" companies, it is far superior, as evidenced by the fact that companies are quickly switching to the technology that FP is using.  Finally, I had a technical question that I called about a week after installation, and again, fantastic customer service.  I also love the remote monitoring of my security system using my cell phone.  I believe that anyone considering FP would be extremely happy with this product!
    - Joel C.
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Home Security Companies in New Orleans

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