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Auto Service reviews in New Orleans

  • A
    Snappy Tint
    I was 10 minutes late because I got a little lost. However, Roman was gracious and made me feel right at ease. He was very professional. He reviewed what was needed to be done, the agreed price, and how long it would take. Since I had to wait for the work to be completed, he said I could change the TV station and pointed out where I could get a complimentary soda. I relaxed on the comfortable sofa and read my book. The time went fast and I was very pleased with the work. My car was very clean and did not have any debris. Roman explained what I may expect while the tinting cured but to come back if any problems came up. I was not happy I had to have the work done but was very happy with how fast and painless It was.
    - Phyllis S.
  • A
    A Vargas Body Shop
    Vargas' was the lowest bid out of 2. He seemed to know what he could "fix" rather than replace to bring the price down. For example - the rear light was scratched. He indicated that he did not have to replace but could buff out the scratch. The other body shop I brought my car to just gave me an estimate to replace every part that was damaged including the bumper which was barely scratched. Much appreciated!
    - Sharon S.
  • F
    Snappy Tint
    According to the owner Chris Daigle "If you are going to complain about these things [he] will just give you a refund." Apparently leaving debris between the window and film is according to Chris a normal and accepted result when they apply films at Snappy Tint. To me the 2 weeks they tell you to wait for the bubbles to settle is more of a ploy to get folks to forget about the tint and it's defects. In addition to the bubbles and debris they left in the film and would/could not fix they initially left residue streaking down the side of my car's exterior and interior. Chris had agreed to provide some free services for the inconvenience but when I brought the car in to show him the tint issues he was unapologetic and upset that I was complaining about their work. He spent a total of 30 seconds looking at the defects before concluding he would just remove the tint. I suggest to take your business somewhere that the owner and staff care about quality and are professional enough to apologize and try and make right their shortcomings. I'll try and add the photos if it'll let me. Otherwise see Google review. Update: As I was waiting in the front area for Chris to take my car back I heard Chris ask Cindy if "that ******* is still here." Being a little concerned now for a total lack in professionalism and volatile mood of this guy I asked Cindy if she could get Chris so I could talk to him again. I told Chris I heard he thinks I'm an ******* but I'm not sure why or what I've done. He said I've been an ******* since I first came in because I was trying to extort his business. To be clear I had contacted Chris and Cindy about the residue that was left on my car because I was going to post a review and just leave it be but it seemed unfair if I don't reach out and see if they wanted to right the issue (no I didn't ask for anything Chris offered some free protective film.) Wanting to give the public an honest review is therefore extortion in his mind. Anyway after telling Chris I didn't want him working on my car and I rather take my car elsewhere for removal I asked for my keys to which he told me to call the cops. After a **** off by him, he threw me my keys and I left. Don't know what else I can say that this experience doesn't already.
    - Jeff W.
  • F
    Killerwaxx Louisiana Detailing
    It didn't get done! When I was ready to have the work done the owner informed me he was closing out and leaving town on a family emergency. I lost my money. When I called Angie's List to talk to a customer service rep. I was told I didn't have phone privileges I had to send a message via email. I will never use Angie's List again!
    - Janet E B.
  • B
    They charged me $45 for the oil change which was really high and I don't know if that included them driving the car to check on the noise or not. They didn't hear any noise which tells me that they didn't drive the car because you can't miss the noise. They were an authorized Subaru work shop and I'm not sure now. I would advise getting up front pricing before leaving the car. I needed the car serviced quickly, so I didn't take the time to address things properly. Knowledgeable people, but you need to be on top of them for pricing
    - Joseph W.
  • A
    Firestone Complete Auto Care
    They do good work and I actually know one of the senior inside advisors. His name is Charlie. He���s a good guy. He���s easy to talk to. I usually work with him when I���m getting work done. They didn���t change any of the fluid. I wanted the fluid changed because it was old and when it���s old it corrodes the metal working parts in it, but they didn���t replace the fluids. I had them inspect the brakes to make sure they were in good working order. They said they were. I said then change out the fluid which they did. I was satisfied with all the work. The price was a little higher than I expected, but then I���m often optimistic about price, not pessimistic. I don���t own stocks with the price. Yes, I would use them again.
    - Harold B.
  • A
    R & S Auto Service
    I've used R & S for over 35 years. They are very knowledgeable and if you ask, they will explain in detail any work that they performed on your vehicle. They're also a very popular repair shop so you will have to call ahead for an appointment. They're honest and have never done any work that they didn't feel was necessary. You feel like you've been treated like family and not like you've been ripped off.
    - CHUCK B.
  • F
    I would give them an F on service and price. They could improve on everything. They say they are going to wash your car when you bring in your car and they do not do they. They are very untimely and it is a long wait. For a premium car they do not treat you like a premium customer. Unfortunately I have to use them again.
    - Marie O.
  • F
    Lewis Automotive & Tire Service
    They told me that it was a leaking power steering pump so I let them fix it. Leaks continued so I took it back in. They had mot correctly tightened a hose clamp and as I was driving it to their shop the hose came off completely and sprayed fluid all over the engine compartment. Also, my coolant level gauge, which was previously working fine, was now indicating that my engine coolant was low. They fixed the hose clamp problem and topped-off the power steering fluid. Still leaking. Took it back and this time they said that it was a leaking power steering hose and wanted $375 to repair it. I decided to repair it myself and ordered the part online. As I was going to jack up the car to make the repair I noticed that they had badly damaged the lower trim on the passenger side of the car by not correctly placing the lifting points under the car when they put it up on the lift. I did not notice the damage until several days later so it was too late to accuse them of causing the problem but they most certainly did it. They bent the metal under the trim so the trim will not go back in place without body work. It is several hundred dollars worth of damage to me Cadillac Deville.
    - Joe B.
  • A
    Ray Brandt Toyota
    I had to have a filter change and one of the batteries changed in the Toyota. I would give them an A because the batteries in Toyota's are not good in the cars. They explained to me in detail exactly what I needed for the car. I did not know they had 2 batteries. The explained to me they were 2 different batters and they did not know which battery it was until they checked it. As soon as they checked it they told me it was the smaller battery and they would change it. They said it would take about an hour. They told me what the cost would be and I appreciated it.
    - Elyria Z.
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Auto Services in New Orleans

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