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Window Replacement reviews in Nashville

Real People ~ Real Reviews ~ Real Results

  • Spoke with Stew twice over last month and also spoke with girl in office about installing replacement windows. 1st time I spoke with Stew he said he would call me back in 20 minutes but never called. Called his office again the following Friday and the girl I spoke with said everyone was gone and they would call the following week but never did. So I figured I would try them one last time as I had received a good referral from a builders friend. I called Mon Sept 21st and Stew answered again. Said he would call and come out in 2 or 3 days & thanked me for calling back. Well it's been almost 2 weeks and I haven't heard back yet. If this is how they do business this is one pathetic company. If you don't want my business, care about my business than you should have told me and I would gladly find someone else. I feel sorry for your other customers who have problems with there windows and need you to come back out because they are screwed.
    - michael S.
  • They did a wonderful job.  Our project manager Provider name locked. came out and went over all the options with us, answered our questions, and had brochures for us to read.  She was friendly, very professional and obviously knew the product line.  She even took some paint samples from us so the windows would match the existing trim both inside and out.
    On installation day, we had no problems with dust or mess.  The techs did a great job and didn't break or disturb anything inside or outside the house.  The entirety of the project was done in two days.  Really impressive.  We had no problems with missed appointments or miscommunication.  (It was about three weeks between our initial consult and installation, and that was with some vacation time we took.  So no long delay should be expected.)
    The new windows are absolutely beautiful - with some other work we had done, it looks like a new house!  We opted for wood inside with metal outside for easier care.  We're already noticing a drastic decrease in summer temperatures in the rooms where we had the windows redone and even got a rebate from TVA for the energy efficiency. 
    What can we say - it's fabulous to have beautiful windows you can easily clean and see out of without problems, as opposed to the 60 year old windows we replaced.  We thought the cost was very reasonable for the work performed.  Also, we went with Provider name locked. since they have a factory in west Kentucky where our family is from - it feels great to shop locally.
    - Jean W.
  • Excellent work. Initial quote by email from Provider name locked. , the owner, in about 10 minutes was confirmed by a visit about 2 days later. Actual installation was slightly delayed by about 4 weeks due mainly to worker shortage. One window arrived broken but was replaced in a timely manner. Besides that, everything went perfect.
    - Gabriel G.
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Window Installers in Nashville

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