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Pest Control reviews in Nashville

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  • The provider first sprayed the baseboards around the inside of our house then sprayed around the outside of our house including second story Provider name locked. that are quite high due to our house sitting on a hill. I appreciated that he wore shoe protectors inside our house in order to not track dirt around the house. We also had our screened in porch dusted to take care of wasps that tend to enter the porch area. Spraying on the inside of the house helped to control spiders and centipedes, but our wasp situation still persists.
    - Andras N.
  • We used Provider name locked. for two years for quarterly pest control.  The first year and a half went fine, but then the quality of service began to decline.  We were assigned a new technician who was very difficult with scheduling.  He would call at the last minute to reschedule, or would simply show up at a time we had not agreed upon.  We cancelled our contract and went with another provider.  Apparently their customer service issues are ongoing.  This week I called for a quote on a one time treatment for one of my investment properties.  The woman who answered the phone said she couldn't provide that information, and took my contact info for someone to call me back.  It's been four days and I have yet to hear from them.
    - Kim C.
  • Three times in a row, I have scheduled an inspection and they failed to show without contacting me and only responding when I called them. Most of these calls were handled by someone who was borderline rude, certainly not polite or helpful. In the past, I had termite treatment done and the warranty for that depends on annual inspects. In past years, they sent me a date (no time) on which they will do the inspection without inquiring if I want to be home to let them in. This year, I asked them: if I am home, will they also inspect inside such as the basement? The reception did not answer the question but cut me off to ask what date I wanted to schedule. She gave me a 2 hour window (9-11) on a Thursday and I took off work but they did not show. I started calling at 10:25 to let them know that I would have to go back to work by 11:30, so they really needed to come in the stated window. I called twice more with no information on when anyone would be here and finally at 11 they told me they would not be coming. They rescheduled me for Saturday and again did not show. When I call the manager, he apologized, said he would find out what went wrong and he eventually rescheduled me for today (Friday). I took off work and again they did not show in the two hour window that they gave me. Another call to the manager and he said he is sending someone right now,here in 30 minutes, so at least 45 minutes late. Now I am waiting. I am afraid that if I cancel their service, they won't honor their warranty, but I will be digging out that warranty and checking. So think twice about working with this company.
    - Anna M.
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