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Foot Surgery reviews in Nashville

  • A
    Within minutes of the numbness wearing off, I had not pain wiht the nail.  It really worked.  My only problem is that I did not do the permanent procedure which was offered and I elected the temporary one--don't get the permanent so I am going back after 6 months to get it done.  She was helpful and explained everything I needed to do.  There was not pain during the procedure which make the experience even better.  Highly recommend her--she is more that just a competitant foot expert but easy to be with.
    - Mary H.
  • A
    He was courteous, he got to the point, he explained the problem and he did surgery. I go for the short and sweet, get to it and get it done. I have done well with it so I feel he did a good job. He is very nice, very, very nice. His staff is also. It is also very clean. It is a very small office, there are only 3 people that work there, him and 2 other girls.
    - Donna R.
  • A
    I like Dr. Schuler. She was very informative, gentle, listened to my concerns and too time to answer all my questions. Dr. Schuler presented all the options for treatment of my condition and explained pros and cons of all, so I now have all the information I need to make a decision about treatment. She suggested a splint and toe separators to use in the short run, which have already been helpful. I'm pretty sure I'll be making another appointment soon for some minor outpatient surgery. Office staff very friendly and helpful. Office was easily accessible and plenty of parking. All in all, definitely a positive experience.
    - Lynn D.
  • B
    After seeing (and being treated by) 5 different physicians for this problem, I was sent to Dr. Yu, who recommended surgery. (achilles tendon) He was very thorough and took the time to explain the problem to me and my husband. I even scheduled an appt. at a later date, just to bring my husband in so he would understand what all this surgery/recovery entailed. Dr. Yu went over the MRI, showed us what was going on and what it would take to correct it. He was very patient and answered all questions that I had. He even gave me his business card, which gave me e-mail access to him. He always responded to my emails, usually at least within a couple of days. (These were questions I had about the surgery... not anything that required a more rapid response). We scheduled the surgery for June 2011 and all went pretty well. This is a long recovery process, so I can't really give a more complete review, as I am still in the healing process. (still returning evey 6 weeks for follow-up appts.). I was told that it could take as long as 1 year to complete the recovery, so I am still within that time frame (4 mths. postop).
    The 2 complaints I have about the process do not directly involve him... they reflect more on the office staff: They were quite and quot;pushyand quot; about requiring payment upfront for my portion of the surgery. While I was fortunate to be able to do this, alot of people are not... so it made me wonder how they deal with it. The reason I was hesitant to do this was because, it depends on which claim makes it to your ins. co. first, as to where they apply your deductible. And sure enough, I paid my portion and the ins. co. appplied the deductible to the hospital portion of my bill. TOA did refund what I overpaid, and they also offer a 20% discount for paying up front (to be fair). However, I see this whole process as being unfair to the patient, and somewhat confusing. My recommendation was to check my credit rating, as that would most likely ensure to them that my bill would be paid. But, apparently that is not part of their and quot;policyand quot;. I was made to feel that $ was of the utmost importance and I, as the patient, came 2nd. While I realize this sort of things seems to be more and more of the norm, it is still not acceptable to me, as a former nurse. It is upsetting to begin with to know that you're dealing with surgery and a very lengthy recovery process... but when you have to deal with and quot;attitudesand quot;, it just makes things worse. I even considered going to a different facility at that point, as I've been to Vanderbilt several x's before and never encountered that type of problem. However, I was simply in too much pain to put the surgery off any longer.
    2nd. complaint I have was an appt. error that was made. I got an automated call from TOA as a reminder of an appt., but they had the wrong day/time. When I called the next day, I was quite firmly told that I had to be the one who made the mistake, as there was no way their computer system could have made an error. I have a 65 mile drive there, so I know I NEVER make my return appts. at 8:30 in the morning... plus I had a piece of paper, printed from them that verified the day/time of my appt. Unfortunately, some of the office staff seems to be lacking in good patient relations. And this detracts from the physician care you receive. One of the 5 physicians I saw over the course of trying to get relief from my foot pain was at TOA in Clarksville and I got the same attitude there from a couple of the office employees. I actually left in tears. One lady in particular was very helpful, but there were a couple of others that were brass and actually quite rude!
    Bottom line is: $ is what seems to drive them. And they have no problem letting you know that. EVERYTHING else takes a back seat. Which is really unfortunate. :( I'm thinking that a little training in how people should be treated, may be in order.
    - Cheryl H.
  • A
    I've seen him several times over the years and once I had broke a bone in my foot after I got tossed out of a boat while white water rafting.  He ended up doing surgery after trying several other conservative treatments for several months.  He ended up going in and taking that piece of bone out, it wouldn't heal.  I trust him.
    - darlene c.
  • A
    After suffering 1.5 years with bilateral heel spurs/insertional Achilles tendonitis, I sought a second opinion from Dr. Thomson. Having read quite a bit while searching for information regarding this topic, I had questions regarding treatments I had read about. Dr. Thomson was great to converse with. He explained the surgical event, possible outcomes, etc. in detail and without pressure. In the end, he performed surgery on both heels to correct the problems. I will be forever grateful to Dr. Thomson for his surgical expertise and communication skills. If ever again I need the services of an excellent foot/ankle ortho, I know who to call!
    - Gina M.
  • A
    Very well.
    - Lora S.
  • A
    Excellent. Very pleased with the services provided and the outcome.
    - Robert S.
  • A
    Excellent. After his treatment and nine-months prescribe physical therapy I have no pain and walk well.
    - Andrew D.
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Orthopedic Doctors in Nashville

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