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The two chiropractors, including Provider name locked. , are nice and appear knowledgeable. Their office mgr is a Provider name locked. . Other than that, it's a crap shoot. Had to leave twice after waiting over 60 - 90 min. to see the dr. That's when i chg'd from having PT first to seeing the Dr. first. Unfortunately it wasn't so easy to make chgs in the support staff. Half of them were very nice, the other half act as if they're still in jr. high school or didn't take their meds that day. The girl on the front desk is NOT a people person and would be best wk'g medical files. I also found that even when they'd be holding my file, the PT personnel would frequently get my treatment info wrong. My confidence waned. So, altho' there were nice moments, the not infrequent lack of professionalism and occasional down-right rudeness within the office environment motivated me to move on to Provider name locked. .
- Vicky D.
I was having neck pain and looked for a chiropractor and went here at the suggestion of a colleague. The provider she referred me to passed me off to someone else. I liked the second provider and decided to stay. I had two treatments which went well. Explanations were good and clear. On my third visit, I sat in the waiting room for an hour when people came and went. Finally, i went to the desk and asked if they had forgotten about me. The receptionist asked me to wait and said she would check. She came back and said that they would be out soon to get me, which the did. None of the staff said anything like, "I'm so sorry." Clearly the provider was ready for me (many on the check in list had gone ahead of me to see her). I won't go back. I think an apology would have changed everything. I wasn't heads over heals crazy about the place but I would probably have gone back.- SAMUEL M C.
I went in with severe muscle spasms in my shoulder, so bad I couldn't sleep and nothing I did on my own alleviated the pain or relaxed the spasm. I'd had this problem in the past, but nothing as severe as this time. NNC was a god send. Within the first session the spasm was relieved and with it the pain, and over a series of 5 sessions NNC got to the root of what was causing the spasms, taught me exercises specific to me to realign my posture (which was causing the problem). I am thankful to say that I have not had any reocurrance of the problem and now if I even get a twitch, I know what to do. The NNC staff is caring, personable and highly trained. I've referred family, friends and business associates and all have had the same wonderful results.- Peg A.