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Lawn Care reviews in Nashville

Real People ~ Real Reviews ~ Real Results

  • I would definitely recommend Dylan to anyone for any lawn care needs! He was prompt to respond to me about the job and was able to get to my house quickly. He did a great job! He was very professional and his rates are great.
    - Emma T.
  • Stephanie was extremely courteous and knowledgeable when she came out to complete a quote. She took the time to answer all of my questions and provided some great suggestions on what to do with several aspects of my yard. The job was completed in a timely manner and my yard looked better than when I first bought the house. I will definitely hire again.
    - Lakisha J.
  • I've used Depot Lawncare for more than 2 years for a rental house I own in town. They do a mow and trim on a 2-3 week cycle during the growing season, then a gutter cleaning and leaf removal at the start of winter. They show up on time, are efficient and get the work done nicely. Their communication is excellent - their original estimate was done by using an aerial survey of the lot and calculating the amount of area to be mowed. I appreciate the electronic communications which have always been wonderful! When you live 900 miles away from the property you can't see every move, and with Depot I know that they do what they say, and that the yard looks great - and they send before/after pictures! Late this past summer Depot took on a much larger project: to clear 20 years of overgrowth along the front and sides of the property. It was not inexpensive - Depot pays its people well and as a result they have both high quality and stability in their employee team. At the end of the day though I had a crew that really did a nice piece of work. They also did many 'little things' along the way - like tackling and spraying the poison ivy that was everywhere - and cutting vines that were running up the existing trees. They ended up grinding all of the brush they cut and using the resultant mulch all over. It is a true moment of zen for dedicated landscape guys to run brush through a shredder. :) They are doing some additional mulching now with nicer-looking bark mulch and will be finishing up some stump grinding, and once the leaves are off the trees I will have them come back to do more brush removal to continue to open up the property. So net - I've used them for > 2 years and definitely recommend them! When you work with service providers from a distance, a trust relationship is everything, and I have that with Depot.
    - Amy P.
  • I learned a valuable lesson from this provider, though certainly not the one he probably thinks he taught me. That lesson is: ALWAYS read the negative reviews, and pay extra close attention to the provider's responses. If the responses posted to reviews are hostile, condescending, obnoxious, and insulting, then there is a pretty good chance your service will be too at the first sign of dispute or even question. I had previously left a good review for this company. For a one-time mow they did a great job. When I asked them for another one-time mow at the beginning of this season, they did a great job. So I went ahead and contracted their services for the season. On the first couple of mows, they had weed-eated very thoroughly, including right alongside the house. They stopped doing this though, and I emailed to ask why. (If you check their poorly-written website, they stress multiple times they don't want phone calls because they are avid users of technology, which I will get back to.) After the next mow, I emailed again. I was asked to send in pictures. I did. No further response. After the most recent mow, frustrated by the lack of a clear answer, I emailed them again and suggested I did not need their service if I was going to have to do it myself. Very shortly after this I received a long, rambly, hostile and frankly obnoxious email that stated the tiny strip of weeds between the side of my house and the driveway was considered garden bed and was not included in my service level, but I could upgrade my service level for it. I would not have considered that tiny strip a garden bed, but very well. I was also told I couldn't say they did it before because it should never have been done at all and the email included a screenshot of their website with a bunch of red MSPaint lines on it. After reading the incredibly rude email, I informed them that I didn't think it should have taken multiple emails to get this answer--which their own work crews apparently don't understand (which I will also get back to)--and that I wished to terminate their service. At this point, I received an even ruder and more obnoxious email informing me that I had been deemed a "hostile" customer, the owner had informed the office person they didn't have to deal with rude customers and proceeded to low-grade insult/slam me. This was particularly ironic as it was the bad attitude of his (or his staffer's--it was usually unclear who I was talking to, but apparently I was supposed to know somehow anyway) previous email that was what really lost him my business. He told me they didn't answer my previous emails because they only have one office staffer and he literally sent me a screen shot of his email box with the number of unread emails circled in red. If your business premise is that you rely on technology, you might start with figuring out how to catch up on your emails, and how to write them with something halfway approaching professionalism. You might also hire someone who has half a clue about website design to make something sensible and readable out of your company's website, and perhaps spend a bit more time training your crew. As for the garden beds--the real kicker in this story is that they NEVER STOPPED mowing the front half of what is absolutely, indisputably garden bed at the front of the house, that actually has roses and shrubs in it. I didn't even bring that up, because by that point I had already decided I was not going to give any more money to this company based on the quality of communication to which I was treated. So while the owner is yelling at me for not understanding his poorly written policy, his own crew was hit or miss on it in a way that made it impossible for me to understand what I was actually supposed to be getting. There are plenty of lawn mowing services in Nashville. No one needs to take crap from a guy who can't communicate with either his customers or his crews and takes it out on customers when they get confused and frustrated with erratic service and unresponsiveness. This business owner's lack of staffing, inability to create/enforce consistent standards for his work crews, and inability to speak to a customer with anything resembling professionalism and without rattling off a litany of insults and excuses are not the problem of his customers. In hindsight, the initial high-detail, high-quality service I received almost feels like a bait and switch, whether intentional or not. But don't take my word for it--read the responses he has posted here to every bad review. Nothing is ever his fault, and his replies border on character assassination or threatening in some cases. I have no doubt he will do the same with this review. He doesn't have time to answer emails from current paying customers, but he sure has time to argue online with and insult his growing number of dissatisfied former customers.
    - Ashley D.
  • We've been using Von for several years now and he has always been very professional and reasonably priced. He does a fantastic job -- after we started using him many of our neighbors did, too. He's also a very decent guy -- runs a neighborhood watch and keeps us informed of all the goings on. He even heard about my wife's death from others and stopped to deliver his sincere condolences.
    - Stephen C.
  • Nick has a great eye for landscaping. With minimal direction from us, he made some great choices that really enhanced the look and feel of our yard. The landscaping work is always better than expected, including mulching, leaf removal and pressure washing. The weekly lawn service is competent and punctual.
    - Richard L.
  • The Weeding Woman and her crew treated our yard as if it belonged to them. Knowledgeable and hardworking women. They provided their expertise for several years and then, sadly, we decided to sell the house. At that time they did one final goodby tidy. While some people may think the price for services was high, the quality, knowledge, and hard work in then summer was worth every penny.
    - Teri W.
  • We are absolutely thrilled with the work of Joe Ferpes, Michael Paige and their entire professional team. If you have ever hired vendors in Florida, you quickly learn "I will be there on Tuesday" doesn't really mean anything. Performance is very random. They might show up on some Tuesday or probably not at all. However, Greener Industries was different and clearly set themselves apart from the competition. They were always on time and did exactly what they had promised on delivering a very creative solution which was on time and on budget. And, they left our yard and landscaping in immaculate shape with nothing left behind. Highly recommended!!!
    - Edward J C.
  • The first visit to provide an estimate was very helpful. All my questions were answered - and some I hadn't even thought of. Since the price was reasonable, I hired Brentwood Landscaping that day. The actual installation was delayed a couple of weeks because of rain, which made the ground too wet for trenching neatly. They kept me informed by email so that I would know when they would begin. When they were able to start, the work only required one day with a follow-up visit the next day. The system works great.
    - Patricia M.
  • Overall, it's been a positive experience.  I've been using them for, I guess now, about four to five months.  They're coming on a regular basis, every two weeks.  Overall, it's a good service. 
    - Christopher B.
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Lawn Care Services in Nashville

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