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Hvac Repair reviews in Nashville

Real People ~ Real Reviews ~ Real Results

  • I ended up doing my own wiring of my thermostat after they purposely left the job undone leaving the heat wiring disconnected, so they would have to come back to fix it in the winter. They installed a new air filter backwards which could have caused a major problem. The told me a needed to run a completely new wiring system for my thermostat which was totally not true and luckily I didn’t agree to that. I will definitely not recommend or use them, again.
    - Shelton D.
  • They used to be excellent as other reviews may attest to. I was a customer for many years including installation of two unit on two separate occasions. However, their prices have gone up while their service has declined. Some jobs seem beyond their skill. A few years ago the tube leading from the condensate pump became blocked in an inaccessible area. Temp control's first response was to begin demolition of the wall to gain access to the tube. I stopped them and got a second opinion. Glad I did. That contractor simply used a pneumatic compressor and forced the clog out. No destruction, minimal cost. Been working fine since. I figured I'd give them the benefit of the doubt since I had been a long time customer. I needed some duct work done due to uneven heating and cooling. They charged me over $750 and afterwards there was no difference in the air handling. I eventually got someone more competent to make the necessary adjustments including adding a second air return, which seemed not to have occurred to Temp Control. All works better and more quietly with less strain on the system. In the meantime, since I already had the annual maintenance contract in place, I called to at least get servicing and the day before the scheduled appointment they called to cancel and reschedule due to a problem on their end, Okay, things happen. But they couldn't reschedule for several weeks at which point I was going out of town. It was mid June before they did the Spring servicing. I told the phone rep how disappointed I was becoming with their service. I explained why. I have dealt with the owner on many occasions. He never reached out to me. Apparently unhappy customers are unwelcome customers. Today I was getting multiple bids from various HVAC firms and called Temp Control just to get an estimate annual servicing. I was told I they weren't doing business with me as I had been unhappy. I don't want to do business with them, but I am appalled at how cavalierly they toss a long time customer who really hasn't caused problems except to be disappointed in the way they operate. Rather than be an ex-customer, it's better to never become one.
    - Kevin B.
  • We paid a consultation fee for E3 to evaluate and make recommendations concerning problems we are having keeping our attic living space cool with the existing A/C unit and some mold that has been developing in certain areas. By inspecting and measuring temperature and humidity in the knee wall areas, Stefan determined that the existing foam insulation is weak/insufficient along the soffits. Humid air is permiating the weak spots. His inspection was not limited to the upstairs. He checked the basement and explained how it was affecting the upstairs, too. We received a written report and itemized estimates for the recommended work. We have not yet decided on whether to use E3 to perform the work, but I very much appreciate that they price the consultation separate from the work. If we use them, they will apply what we paid to the cost of the work. If we don't use them, they've been paid for their work to date, and we can go elsewhere without feeling guilty for not using them. I think this is a very professional approach.
    - Robyn S.
  • My air conditioning stopped working. Researched them through Angies' List and called. They were able to come immediately because of a cancellation in their schedule. Turns out the thermostat wire was loose, but then they also found that our HVAC system had not been serviced for years. We have just purchased the house. They did a thorough maintenance on both units and were just the nicest fellas!
    - Karen W.
  • They were punctual and the work was done well. How they charge is huge problem. Drywall guy shows up in a van but didn't bring a piece large enough for a 30" x 20" hole-wanted to charge for an hour to run to Home Depot and pick it up. He said that is "what the office wants him to do". Tech who showed up to do the plumbing leak charged $285 for an "extended diagnosis" of a plumbing leak which took 45 minutes of opening up a small piece of drywall. In addition he charged $620 for less than two hours of work and a $25 flange. Replace closet flange $304.61 and pull and reset toilet $318.04. He also tried to convince me to replace a five year old toilet (are they on commission?). The most recent visit over the past two months was to replace a blower motor in one of my A/C units. He claimed the motor was a difficult one to find and he charged over $800 for it and listed it as 3 hours of work on the invoice. I found the motor on line for $350. The total time he was here was one hour to replace it which I was charged close to $450 for, in addition to the dispatch fee of $79 earlier in the week. This tech wanted me to replace a 7 year old unit for $8,000 because it "would be under warranty"....commission? Also beware, these guys spend a lot of time going back and forth to their trucks and sitting in them. I was on a service contract so the prices were after my member discounts of 20%. I take blame for part of this as I should have been more vigilant but was dealing with the death of a son and mother both in that six week timeframe.
    - Richard H.
  • Travis was just so wonderful. Was very thorough, patient, did a great job cleaning my air conditioning unit, and taking the time to show me what I need to be on the lookout soon for. He was informative and helpful, without feeling like he was just trying to sell me a product. I highly recommend Lee Company, they are honest, on-time, thorough, and are there to help you with your every need! I will work with them again for other services and renovations on my home.
    - eileen t.
  • They come out, do their job and are dependable and honest. The price is more than fair. Had absolutely no problem with the equipment since they've been servicing it. They were able to service my unit that other companies said needed a full replacement.
    - Betsy S.
  • The technicians showed up early, communicated clearly and were very good at presenting different options for repair. I would definitely hire Mid State again. The only reason I marked price as N/A is because they were the first company I called and I don't have any basis for comparison.
    - TODD W.
  • Ed Kuhn is fantastic! I called him on short notice based on the glowing reviews here. He came the next day and fixed us up. I have 20 year old units that he was able to repair inexpensively without replacing. Large HVAC companies normally say there's nothing they can do and suggest replacing the unit. Ed does not operate that way. Thank you for being honest!
    - Kenny B.
  • I had used Temp Control for many years, but I can no longer recommend. I find their prices have climbed while their service has declined. They offer a prepay annual servicing contract, which is a bit high in price. When you call to schedule an appointment, they cannot schedule you for several weeks. And if there is an unforeseen problem on their end, they will cancel at the last minute and not be able to reschedule for several weeks- and that's for an existing, long time customer. I can no longer recommend Temp Control and recommend looking elsewhere.
    - Kevin B.
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