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Carpet Cleaning reviews in Nashville

Real People ~ Real Reviews ~ Real Results

  • They did an outstanding job in one of the rooms, where they spent extra time making sure to get a few spots out. The two other rooms were average, as numerous spots remained. Surprisingly, I don't recall their mentioning their inability to get the spots out when the left my house. Also, they were supposed to clean the carpet in a short hallway, but it was obviously not cleaned at all.
    Of note, it appears they do not vacuum before they clean the carpets. So, where I had any pieces of solid material on the carpet (think stray popcorn kernels and the like), it remained when they left (though it was pushed to the edges).
    I guess I expected more:
    1. A thorough vacuuming first so the full floor of the room was clean
    2. Spot removal in all rooms, or comments about where/why they were unable to remove spots
    3. Consistent performance from one room to the next. It seemed they were focused on making the "nicest"/"most important" room look good, but didn't care as much about the rooms that are less high profile in the house.
    If you hire them, my recommendations:
    1. Be sure to walk through and discuss your needs before, and walkthrough with them after as well to ensure satisfaction
    2. They obviously take pride in their work and were extremely professional and efficient. As long as you are able to establish clear expectations up front, I believe you won't be disappointed.
    - Sarah G.
  • Product and service were as advertised. "Will" was professional, punctual, friendly, efficient, and clearly skilled at his work. There were pet stains on the carpet and he got those up without any special treatment, along with the other stains and general cleaning. He answered my questions patiently, and assuaged my concerns about letting my cat walk on the freshly cleaned carpet while it was still damp. (Note: He was very honest and said that the carpet would not be stone dry when he left but close. It took 2-4 hours to feel completely dry to me.) He did not move furniture like beds or sofas but I had been told that would be the case so I didn't mind -- besides, the carpet under those things is probably the cleanest! I was very pleased and will almost certainly use them again.
    UPDATE: In mid-October I saw where three of the spots appear to be "fading back in". I called Provider name locked. Chemdry and spoke with Provider name locked. there who said she would check Will's schedule and I'd get a call back. As of today, October 22, I haven't heard back yet. I plan to follow up if much more time goes by without my hearing from them.
    - JAN S.
  • Extremely pleased.  Arrived right on time; efficient and thorough.  Carpets dried much faster than other services.  Will definitely use  this company again!
    - June D.
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Carpet Cleaners in Nashville

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