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Water Heater Repair And Installation reviews in Modesto

Real People ~ Real Reviews ~ Real Results

  • Friday evening we noticed no hot water. Taking a look at the water heater I noticed the pilot light would not stay on when I lit it after holding/releasing the red button. After multiple attempts I resign to admitting there must be a problem. I don't really want to fool around with gas so I would rather call a professional. I call Provider name locked. early Saturday morning and leave a message. Their tech returns my call within 30 minutes as promised - so far very good. My understanding from Internet Provider name locked. is the thermocouple is most common cause of this problem. Tech goes right to saying its going to be the controller, couple hundred of dollars for the part, plus since it is a weekend it's going to be $150/hr with a two hour minimum plus parts. So my guess is ~ $600. I ask about the thermocouple and he says we could try that but his experience says it's going to be the controller.
    In shell shock, I say I'll call back after discussing with the wife. This figure sends me back to the to Internet to see how hard it is to replace the thermocouple. After looking at a couple of youTube videos I figure I can try to do it and call Provider name locked. back if it does not work. Run down to OSH for the thermocouple for about $8, then have it installed in about 15 minutes. Everything seems to be working now.
    I am not sure how to grade Provider name locked. . They have a good rep on Angie's List, and the weekend rate may be the going rate. Their guy was prompt in returning my call and was courteous and friendly. So the determining factor was what was his motivation for going straight to the controller - something I can't know. Was he trying to pull one over on me, or was he just wanting to prepare me for the worst?
    If I need plumbing help again I might give them another shot - but I am not certain of this.
    - Gary L.
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Water Heater Installers in Modesto

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