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Snow Removal reviews in Minneapolis

Real People ~ Real Reviews ~ Real Results

  • Initially it was hard to get a response from Provider name locked. by eMail or phone... but with the mild 2014/2015 winter his team of usually 3 staff responded quickly and did and excellent job.
    - Stefan F.
  • I choose to go with a different snow removal company.  When I called, I left a message, they were punctual, called back within 2 hours; they were courteous and very professional;  I did choose to go with a different snow removal company, I choose one that was closer to my home
    - Susan E.
  • I've hired Provider name locked. on and off for six years for mowing, weed control, clean up and snow removal. While they're good at cleaning out the gutters, removing ice dams and fertilizing, their mowing is mediocre at best and their snow removal is awful.
    They usually never get to my property within 24 hours of the snowfall stopping and by the time they arrive, ice has built up on the sidewalk and made a permanent home. The crew clears a very narrow, icy path down the middle of the side walk. They do the absolute bare minimum, and even that tiny path is full of ice and snow.  It's actually treacherous to get from my house to my car AFTER Provider name locked. comes. Half the time, we can't even tell that they were there.  I usually always have to go out and remove the snow myself and break up the ice. 
    The worst complaint is that they religiously, even though I've called, written letters, spoken with the crew and included it in capitals in my service notes, the crew ALWAYS leaves the gate to my backyard either opened or not completely latched. I have two small dogs and live 3 houses from a very busy street. This is absolutely unacceptable. 
    Lastly, I've hired them for Spring and Fall clean up several times, typically every other year. (They do a crappy job. So I do the clean up myself. Then wishful thinking and hire them again for the following season.) Usually, their clean up requires a second trip out to finish the very marginal, sloppy original job. This year, I paid for Fall clean up (2 visits.) They came once and were not able to complete the service because it snowed. I was told I'd get a discount on Spring clean up, but would not be getting half of my money back since I only received one day of service and paid for two. Now, my yard is full of leaves and my side walk is full of ice and snow. All of this, and I've paid more than $600 in the past two months to Provider name locked. for clean up, snow removal, etc. 
    When I first started using the service, I recommended Provider name locked. to three different people for snow removal. They all fired Lawnservice that first winter season. I wish I was as smart as my friends were, as I keep using them and hoping they will improve with feedback.  
    I'm officially breaking up with Provider name locked. .
    - Jennifer J.
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Snow Removal Services in Minneapolis

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