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Eyeglass Repair reviews in Minneapolis

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  • We spent a lot of time looking at frames, with no assistance, even though at least one person there didn't seem to be doing anything else. When we had it narrowed down to about a half dozen of my daughter's favorites, someone finally came over to assist us. I told her what we were looking for and mentioned my insurance. We kept going until my daughter picked her favorite frames. Then the woman asked me something about insurance and I again told her what policy we had. She went from friendly to put-upon and took a dusty tray of clearly old, out-of-date frames out from under a display case and plopped it down on the counter and said we had to pick from that - we couldn't even pay an additional fee to get any other frames, according to her, our only choice was to pay every cent ourselves or choose from that bin. I don't think that was actually the case, but if it was, she should have said so BEFORE my daughter spent so much time deciding how much she loved the other frames. Luckily, she was able to find something she liked in the tray and didn't realize what had happened. I went ahead and ordered Provider name locked. and they were ready a few days later than they said they would be. Next time, I'll buy them at a different store - they had a very nice selection, told me my insurance would cover a portion of most things in the store so I could choose from anything, and they were friendly.
    - MARCIE S.
  • I had a very good experience with this vision center; the only reason that I do not continue to go to them is because my insurance does not cover them. The glasses and contacts there are not over-priced and the sales people were very nice and helpful.
    - LYN K.
  • I visited a lot of optical stores in the Minneapolis and Edina area. Every time I went in to these places, I was usually ignored. Except for Provider name locked. where the people there (both Provider name locked. and Provider name locked. ) took the time to help me find the glasses I wanted. Really great customer service, very professional. The glasses are more expensive than other places like Pearl or Target, but you get a better selection at Provider name locked. and better service.
    - JULIE K.
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Eyeglasses Stores in Minneapolis

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