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House Cleaning reviews in Minneapolis

Real People ~ Real Reviews ~ Real Results

  • Scheduling was not smooth but the owner was professional and accepted responsibility.  I appreciated that.

    Overall, the women that came into my house were professional and quick.  I did find some furniture that was not dusted but, maybe they ran out of time...

    Overall, I'm happy with the help they provided me.

    *Note* I can't recall the exact date or amount so, I estimated.

    - Beth T.
  • Poor response in our initial text conversation to set up an appointment was overcome by prompt replies. We set a date/time 2 weeks in advance and 10 minutes prior to the appointment informed me she would be 2 hours late.  I cleared my meeting schedule to be home to meet her.  Given her high Angie's List score, I expected someone who would be prompt and responsible.  I will not use her or recommend her to my friends who were also looking for a regular, reliable cleaner.
    - Tricia P.
  • I did not receive the bid, I sent a follow up email, requesting the bid on September 25th, still no response.  I finally received an email on September 28th, which I am attaching.  The consumer may then make the judgment call to decide if they want to interact with this business.  Not my words, the company's words!!
    On September 25, 2015 at 11:16 AM wrote:
    Hi, Provider name locked. , and Provider name locked. ,
    I am still waiting to receive the bid for cleaning services, which I hope to begin next week...
    I have not received the bid quote, nor date when services could begin.
    Please get back to me.
    Thank You,
    Provider name locked.
    Hello Provider name locked. !                                                                                                                                                                      9/28/2015  3:51 PM
    I am very sorry on my delay....I was out of the office Friday. After much evaluation with the schedule, I have to forgo bidding your home. I apologize so much for this.  We just do not have the staff to take on a larger home like yours right now. I am in the middle of hiring and training but not quite to that point. I can put you on a waiting list if you would like? 
    Provider name locked. is working on the whole next month schedule this week and next to see exactly where we are at for clients and employees. We are moving offices this week, so a very hectic week for us as well. If we find that we have room in our rotation, I will for sure reach out to you and see if you have found anyone yet. Again sorry for any inconvenience this may cause.
    Thanks, Provider name locked.

    - PAUL M.
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Cleaning Services in Minneapolis

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