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Hospital Care reviews in Minneapolis
Real People ~ Real Reviews ~ Real Results
They have been very good, I've been very impressed, and the reason I changed is my insurance required me to. I give them high ratings and will continue to go there in the future.- Victoria W.
I had never been to Health Partners, but found out that my insurance covered them. I went into urgent care, dealing with a persistent cough and a difficult time breathing. I assumed it was bronchitis, as I had been dealing with it for over a week.
Service, from start to finish, was excellent. Everyone was very friendly and helpful. I did have to wait a while, but there were a number of people ahead of me (which is why I still give punctuality an "A").
When I was seen by the doctor, she was very friendly and empathetic. She listened to my lungs to determine whether it was pneumonia or bronchitis. My lungs were clear, so she diagnosed me with bronchitis. She prescribed me antibiotics and a new inhaler (which she had sent over to the Health Partners pharmacy with my approval). She ensured that all of my questions were answered before wrapping up the visit.
The pharmacists were excellent as well. When I received my antibiotics, I was asked if I had used them before. I told them it had been a while, so they explained how the dosages work.
Overall - excellent experience. I will go to them in the future.- Jenna F.
Interestingly I felt the care here by the nursing and aid staff was wonderful. In the last year I was admitted three times and spent a total of eight weeks in the hospital. The nurse/aid teams worked well together and seemed to communicate well. Nurses were always caring and making sure I was doing what I was supposed to do. The aids were friendly and helpful, nsg. management came around as well to ask about any concerns I might have. I never had a call light unanswered, had adequate help for showers, walking, etc. and clean linens all the time. As with another hospital I was in, hand hygiene seems to be a bit of an issue but if reminded they were happy to foam in and out.- Pat K.