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Floor Cleaning reviews in Minneapolis

Real People ~ Real Reviews ~ Real Results

  • The kitchen floor looks like it was just installed. I'm delighted! Courteous, professional crewman. The day after the cleaning there was a follow-up appointment to apply sealant. Crewman was behind schedule due to the snowstorm. However, he maintained contact with me and came to my home even after his normal hours because he knew I needed to have the job finished that evening. Great dedication and customer service, despite difficult circumstances. Thank you!
    - Michelle C.
  • Provider name locked. was on time, fast and efficient and very pleasant.I highly recommend Provider name locked. for any floor service.  Good work.   Good rates.
    - Pat B.
  • Twelve years ago we had Provider name locked. sand and finish our living room and hallway floors. We were so impressed that we decided that if we ever needed more work we would have them do it. So when we decided to finish the floor of a small bedroom, we hired them to do it. Here's the glitch. Twelve years ago they used an oil base. When the rep came to our house he asked if we wanted a latex base and I said "OK." But he never explained that the color would not match the first job they did if they used latex, nor, for that matter, did he make anything clear to me on oil versus latex. After an applicator explained this to me when he came to do the second coat, I declined to have this coat done. I called Provider name locked. and they said if I wanted the floor to match I would have to pay for another Provider name locked. . This I refused to do. Later they called and said that they would apply a latex coat with an amber tint and then follow it up with two oil-based coats and that this should be a near-match. This we agreed to. (It was one more coat than they usually do.) The floors still do not match, but the original one has been seasoning for 12 years, and we decided it was close enough for us (or probably will be in several years).  But I'm still not happy about not being given more information up front. The upside: They have an applicator who notices things and tells you what he thinks you should know, and the quality of the work is outstanding.
    - CURT H.
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Floor Cleaners in Minneapolis

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